
Ira Acura Westwood
Westwood, MA
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
Primary is not only professional but very friendly and George flaherty addresses all year issues and get you in and out as quick as possible! All my cars have been accurate and I've been following George George flaherty addresses all year issues and get you in and out as quick as possible! All my cars have been accurate and I've been following George at each location!! More
In for an oil change that I thought would be relatively quick, however, 2 1/2 hours later when I checked. He said it was done for a while and he tried calling several times. I don’t know why my phone did n quick, however, 2 1/2 hours later when I checked. He said it was done for a while and he tried calling several times. I don’t know why my phone did not ring, but I did not. Otherwise service was fine. More
My service person was very helpful, courteous. The oil change special was reasonably priced and done quickly. The vehicle was also cleaned and vacuumed which was a nice touch. The oil change special was reasonably priced and done quickly. The vehicle was also cleaned and vacuumed which was a nice touch. More
Brought my car an oil change, a recall and both fobs weren’t working properly. Turns out I didn’t add oil change to my appt but Marc, my advisor quickly took care of that and fit it right in. Everything weren’t working properly. Turns out I didn’t add oil change to my appt but Marc, my advisor quickly took care of that and fit it right in. Everything was done with little wait time. Marc Cesare was professional and courteous. A pleasure to deal with. More
I was very pleased with the service on my 2018 Acura RDX. I needed a new battery. The service consultant, Bill H., took my information, gave me a ball park figure of the cost of a new battery, and kept me i I needed a new battery. The service consultant, Bill H., took my information, gave me a ball park figure of the cost of a new battery, and kept me informed of the progress of the job. The actual price was less than the estimate which was a pleasant surprise. I have had previous visits to the dealership for service and each time I have had an excellent experience. More