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Ira Acura Westwood

Westwood, MA

4.8
1,192 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,192 reviews

September 08, 2023

Explained to me very thoroughly what was needed for my vehicle, offered discount without asking, knowledgeable about cars, and service wait time was less than 2 hours. More

by cchollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 22, 2023 -

Ira Acura Westwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 07, 2023

Excellent advice and service and very responsive to me regarding taking my car in immediately and fixing the problem More

by docgastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
Sep 19, 2023 -

Ira Acura Westwood responded

We're thrilled to hear about your positive experience with our excellent advice and service! Providing prompt and responsive assistance is what we aim for, and it's fantastic to know that we took care of your car issue promptly and to your satisfaction. Thank you for choosing us, and we appreciate your feedback!

September 05, 2023

The IRA Westwood dealership was customer service focused from the start. The location was very clean and inviting. More

by Johnson1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerena
Sep 07, 2023 -

Ira Acura Westwood responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Ira Acura Westwood! We appreciate your business!

September 05, 2023

It’s nice and convenient. I would give a five for my service advisor Noah Stern. But the dealership itself gets a three. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern from Service
September 04, 2023

So friendly and accommodating. They took the time to make sure I got what I wanted. Thomas and the Acura family you guys are truly amazing please keep up all the great work! More

by Barbara Jean-Baptiste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon, Tholemson Francois
Sep 09, 2023 -

Ira Acura Westwood responded

We're happy to hear you had such a positive experience with our team!

September 02, 2023

This dealership provides excellent service and attends to the needs of their clients. Trevor was especially a great person to work with. More

by Hai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 06, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

Great service! Everyone I met at Acura was extremely friendly and knowledgeable about the inventory. More

by Happy Customer
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
Sep 04, 2023 -

Ira Acura Westwood responded

We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 31, 2023

Had a great experience dealing with the service folks at Ira Acura Westwood. Marc was hospitable and explained exactly what the complimentary check up would entail. He was friendly and welcoming. The car wa More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Lopez, Jose Silva
Sep 04, 2023 -

Ira Acura Westwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Marc went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

August 31, 2023

Very nice people excellent job good work on detail respectful and good job on pepper work. More

by tigran_k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
Sep 05, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 30, 2023

Absolutely the best dealership I’ve ever been to. Everyone is courteous and professional. The service reps are knowledgeable and fully explain the work to be done. I heard the mechanic was motivated More

by cannonman0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade, Noah, George, the cashier, the gent in the drop off bay. And the mechanics!
Sep 09, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging our staff and their dedication to providing you with an excellent service experience. We look forward to assisting you again!

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