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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,192 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,192 reviews

September 18, 2023

Great and timely services and recommendations. All the work was done as promised and included free wash. More

by ld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 21, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you received great and timely services! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

I love this dealership their sales person I work with she is amazing and service is always top notch. Francis is great More

by bkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Sep 21, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that you love Ira Acura Westwood and that you've had an amazing experience working with your salesperson. Additionally, knowing that the service you receive is always top-notch is great to hear. Francis's contributions to your positive experience are also appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

The service was great! The worker enjoyed helped me was awesome! He escorted me to ny car and help put my kiddos in the car! More

by kishaj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Sep 22, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 15, 2023

Came in for service. Pleasant experience. Good communication. Service advisor was courteous and knowledgeable and kept me updated on work progress. More

by lowbuckbob
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Sep 21, 2023 -

Ira Acura Westwood responded

We are delighted to hear that you had a pleasant service experience with good communication, a courteous and knowledgeable service advisor, with regular updates on the work progress. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

Very happy the speaker issue was fixed under warranty and provided loaner vehicle. Disappointed I put 50 miles on the loaner and was charged for 4 gallons of gas at $6 per gallon! George was great and profes More

by rasantosuosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
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Sep 24, 2023 -

Ira Acura Westwood responded

That's great to hear! We're so glad George was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

September 14, 2023

The car service is scheduled and done perfectly. George is always the best to work everything out for my need. Thanks George!! More

by linlin9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 21, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that your car service is scheduled and done perfectly and that George always works everything out to meet your needs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

Customer service was great! Highly recommend others to stop by this dealership! You will not regret! More

by Spereyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana, Jose Silva
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Sep 14, 2023 -

Spereyra responded

Great job!

Sep 19, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 12, 2023

Not able to accomplish the service (program an addtional car key) that I was scheduled for after being there for 2 hours because their machine was not working to cut keys. I wish they told me sooner but it More

by IntegraOwner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc in service was great.
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Sep 28, 2023 -

Ira Acura Westwood responded

We appreciate you taking the time to leave us this feedback.

September 08, 2023

My service was above and beyond! !! I wanted my tire checked for a leak. I got appointment same day. They didn’t find a leak but washed my car and vacuumed it. More

by tymack69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Sep 23, 2023 -

Ira Acura Westwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

Great service and customer relations. George was very informative and polite Great sitting area.and coffee More

by jpcjml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
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Sep 13, 2023 -

Ira Acura Westwood responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

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