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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,218 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,218 reviews

October 13, 2023

My experience was amazing. Francis was great!!! A+++ customer service. I will recommend this dealership to family and friends because of him. Please recognize and share this wi More

by sherwynrocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 17, 2023 -

Ira Acura Westwood responded

We are delighted to hear about your amazing experience at Ira Acura Westwood and your high praise for Francis. A+++ customer service is truly exceptional, and it's wonderful to hear that you had such a positive encounter. Your intention to recommend the dealership to family and friends is a great way to share your satisfaction. We will be sure to let Francis know about your raving review. We appreciate your business. We look forward to assisting you in the future.

October 12, 2023

Prompt & reliable service. Courteous staff. Set realistic time expectations. Car was exceptionally cleaned as part of service appt. More

by NBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 13, 2023 -

Ira Acura Westwood responded

We're delighted to hear that you had a prompt and reliable service experience with our courteous staff. Setting realistic time expectations and going the extra mile to clean your car are important to us. We're here to provide excellent service. Thank you for choosing us!

October 12, 2023

I purchased my acura RDX 3 years ago and have always taken my truck there for service. More

by SAIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill-Service Advisor
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Oct 14, 2023 -

Ira Acura Westwood responded

It's great to hear that you've been a loyal customer at Ira Acura Westwood, having purchased your Acura RDX here three years ago and returning for service. Your continued patronage is a testament to our quality service and the trust we've earned. Thanks for sharing your experience!

October 12, 2023

Excellent customer service and explained everything. I like the video they provided about the problem More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis is excellent
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Oct 13, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you received excellent customer service and that they explained everything to your satisfaction. Thanks for sharing your positive experience!

October 10, 2023

Noah stern he’s been very helpful! ! I give him a 10 and will asked for him for my next service. More

by lyn83896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah stern
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Oct 12, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

The Service advisors are really great! Francis was very attentive and made sure to keep me posted along the way for the repair of my vehicle More

by ecrespo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Franjul, Dave Troilo
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Oct 10, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Francis provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Been going there for about 2 years now. Noah is the best service advisor. Professional, thorough, and friendly. More

by alize238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Oct 10, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

Aziz is great and helpful. We are able to make the deal quick and get the car. More

by g1878
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph
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Oct 11, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that Aziz at Ira Acura Westwood was great and helpful in making your car-buying experience quick and smooth. Efficient service and a helpful team can make a significant difference when purchasing a vehicle. Enjoy your new car, and may it bring you many enjoyable journeys!

October 09, 2023

Me and my family purchased multiple cars at Ira working with Fadia Chamon. She’s honest, straight forward and pleasant. Highly recommend More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel , Phoumarin Nuon, Fadia Chamoun
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Oct 11, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you and your family have had such positive experiences working with Fadia and that you find her to be honest, straightforward, and pleasant. Such qualities in a salesperson can make the car-buying experience enjoyable and trustworthy. Your high recommendation speaks volumes about her professionalism. Enjoy your cars, and may they bring many happy moments to your family!

October 06, 2023

Ira Acura was awesome , they are very kind and explain everything to you . Also they are not pushy ❤️ More

by Lsrrtrn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in sales assistant manager , Lenny Goldwasser, Phoumarin Nuon, Tony Romain, Fernando Lopez, Jose Silva
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Oct 07, 2023 -

Ira Acura Westwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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