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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,414 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,414 reviews

May 30, 2024

I have purchased three Acura MDXs since 2010 and couldn’t be happier with the sales process as well as the ongoing service and support. I have worked with Noah in the service department for as long as I can More

by Erin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Fadia Chamoun
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May 31, 2024 -

Ira Acura Westwood responded

It's great to hear about your positive experiences with us, both in sales and service! Noah is a real asset to the service department. If there's anything else you'd like to share or if you have any questions, feel free to let us know!

May 30, 2024

Visit was handled very professionally. Arrived a little late for my appointment but was handled right away. Wait for job completion took about 2 hours but everything was taken care of More

by Jan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
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May 31, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

It was nice and was experience , I was offered various services and time wise was acceptable More

by yahyanasr2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel cazeau
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May 30, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 25, 2024

I am so satisfied with the service they provided for me couldn't be more pleased More

by Antonio47.lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 27, 2024 -

Ira Acura Westwood responded

We are delighted to know that your experience was pleasing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

Great place to do business, excellent customer service, very friendly! They explained everything clearly each step of the way! More

by snowman929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 28, 2024 -

Ira Acura Westwood responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

They were super helpful and took the time to listen to my needs and my budget. More

by Leagrandone22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 25, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 23, 2024

Very beautiful immaculate dealership. The salesman was very knowledgeable and helpful. The cars are all gorgeous. I love my new car. More

by Peter Connolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Martin
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May 24, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Service was great, but they didnt solved the problem when I was reported, when I drive back the light pop up again More

by Daojingchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Troilo
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May 23, 2024 -

Ira Acura Westwood responded

We are sorry to hear that you experienced this issue with your vehicle after our service. We apologize for any inconvenience this may have caused. It's important to us that we address and resolve all problems reported by our customers. Please contact us at your earliest convenience so we can further investigate and rectify the issue to your satisfaction. We appreciate your feedback and the opportunity to make things right.

May 22, 2024

Nice dealer and good job and service. The tech Noa is very reliable and responsible. More

by Leka_ilir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
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May 23, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the great assistance provided by Noa! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

Everything That Was Scheduled On The Day Of My" Service" Appointment Was Handled Accordingly w/ The Utmost Courteousness & Proffesionalism,Which Makes Me Inclined To Want To Purchase A Vehicle With This Dea More

by G.raleigh1063
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Christopher,Kevin McCarthy,Julissa Careaga
Report | Print
May 22, 2024 -

Ira Acura Westwood responded

Thank you so much for your kind words, Gregory! We're thrilled to hear that your service appointment met your expectations with the utmost courtesy and professionalism. It's our goal to provide top-notch service to all our customers, and we're glad that your experience has inclined you to consider purchasing a vehicle from us. Whenever you're ready, our team will be here to assist you with any vehicle needs you may have.

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