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Ira Acura Westwood

Westwood, MA

4.8
1,021 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,021 reviews

August 12, 2024

The dealership is very great and the service advisors are wonderful. I will always recommend Ira Acura of Westwood to all of my friends, family members, and everyone else that needs to service their car More

by jclove2521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven from service department
Aug 16, 2024 -

Ira Acura Westwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Since I purchased my Acura in 2020 . Marc has always gone above and beyond to care for my car . He is always so kind and honest . The world needs more Marc’s it would be such a better pl More

by Juvina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Aug 12, 2024 -

Ira Acura Westwood responded

Juvina, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

Excellent Assistant Service Manager. Prevented major catastrophe ignored by previous dealer a few hours earlier. Excellent listener and cared about my problem. I will be coming to thi More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Aug 11, 2024 -

Ira Acura Westwood responded

Kathleen, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2024

I have been going to Acura at Westwood since last 15 years and have always had excellent experience. I would highly recommend their service. More

by Rajeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 10, 2024 -

Ira Acura Westwood responded

Rajeev, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

My Service Advisor communicates well and truly listens to my needs and delivers! Always come back to Noah! The dealership is a pleasure to deal with and they stand behind their work . Very happy with Ira Acu More

by Ksjoyce56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Aug 10, 2024 -

Ira Acura Westwood responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2024

Service manager Marc C. Was professional, efficient and personable. Quick response and service. Good experience More

by Phamilton1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc C
Aug 10, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Great and fast service. The staff is very professional. I highly recommend everyone to go to this location. More

by craig.engerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
Aug 07, 2024 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

The dealership was not ready for my purchase. I waited over two hours on two different occasions. The first time I tried to do the paperwork and the title wasn’t on property The second time I More

by Pattravers1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan. 5 Stars. It was MGT mess ups
Aug 04, 2024 -

Ira Acura Westwood responded

Pattravers1, We apologize for the inconvenience and frustration caused by the delays in your purchase process. Your time is valuable, and we understand that waiting for extended periods is unacceptable. We are committed to improving our efficiency and ensuring a smoother buying experience for all customers. Thank you for bringing this to our attention. If there is anything I can do to assist you please feel free to contact me at mnicoletti@iraacura.com. Michael Nicoletti General Manager

August 01, 2024

I always receive great service at the IRA Acura Service Department. I they kept my car running in fantastic shape. More

by Midnightltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Aug 02, 2024 -

Ira Acura Westwood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2024

This was my first time getting service and the service advisor was excellent. He took care of everything I needed. More

by spowers31853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Aug 01, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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