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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,276 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,276 reviews

January 22, 2024

Service department is superb! It’s stressful when your car isn’t running right, but they take the pressure off! Keep you informed thru the process. More

by marcykammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Marcy! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 22, 2024

Always good to work with for service of my car. Work is done as quoted More

by steve.iannelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - service
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Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Steve! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

I brought my car in for service and Francis Frankie helped me. He was incredibly kind and helpful. 10/10 would recommend. More

by ajiang826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 11, 2024

I had to bring my car few times for service. I had a great experience with Noah and Francis Franjul both of them has a create customer service ethic..Clear communication. Very polite and friendl More

by julinha@40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Aziz, Jose Silva
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Jan 12, 2024 -

Ira Acura Westwood responded

It's wonderful to hear about your positive experiences with Noah and Francis. Clear communication, politeness, and friendliness are essential aspects of providing excellent customer service, and it sounds like they've demonstrated these qualities well. Thank you for sharing your positive feedback and for recommending our services. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Great overall experience, from the test drive to the paperwork all was seemless, Thank you Ed for making us feel comfortable! We love our new RDX! Do yourself a favor and ask for Ed you will not be disa More

by NICHOLASRIVARD1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon
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Jan 11, 2024 -

Ira Acura Westwood responded

Congratulations on your new RDX! We are thrilled that Ed provided you with a seamless sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 06, 2024

Excellent service, fair pricing and honest communication. Highly recommend Aziz Joseph for your buying needs. More

by Rusi.kombalov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph, Tholemson Francois
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Jan 09, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled that Aziz provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 06, 2024

Came in for service. Marc Cesare is great to work with. He was respectful and a true professional. Had a great experience and great customer service. Would not go anywher More

by jimmyc008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jan 10, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that Marc provided such a positive and professional experience during your service visit! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Like always Noah has excellent costumer service very friendly and helpful. Best service rep I know. More

by Ingarcia1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
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Jan 09, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Francis was friendly and provided great customer service. He was very attentive to all my questions and needs. More

by Joanr93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Report | Print
Jan 05, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Francis provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 02, 2024

Always easy to bring my Acura in for service. Team is welcoming and eager to accommodate the customer More

by eileenbos77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
Report | Print
Jan 04, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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