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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,192 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,192 reviews

September 30, 2023

We couldn’t have asked for a better salesperson. Fadia understood our needs and provided excellent service. More

by carolffrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun, Fernando Lopez
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Oct 03, 2023 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled to hear that Fadia provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 29, 2023

I had a great experience working with Clyde on my new purchase. He was extremely knowledgeable about everything Acura. More

by jakemccaughey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
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Oct 03, 2023 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled to hear that Clyde provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 29, 2023

Always efficient and timely service with help and advice from our very capable service agent More

by Fahlb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Oct 03, 2023 -

Ira Acura Westwood responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

I worked with George Flaherty in the Service Department. I highly recommend him. He was kind, knowledgeable and professional. More

by dduggan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Oct 03, 2023 -

Ira Acura Westwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that George went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

They told me that the car is in great condition without checking it. My car has bunch of lights on and they didn’t say anything at all. Second, I changed the brakes in front, pads and rotors last week and More

by Ep
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auahah
Report | Print
Oct 17, 2023 -

Ira Acura Westwood responded

Thank you for your review, I apologize for your experience. Could you please contact me at jose.silva@iraacura.com so I can make this right? I cannot find your name in our data base. Thank you, Jose Silva, General Manager

September 22, 2023

Very professional. Super friendly. Nice environment. Reasonable price. Fully satisfied. Nothing to complain. Will definitely come back! More

by wwzhang75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Sep 26, 2023 -

Ira Acura Westwood responded

It's truly wonderful to hear that you had an amazing experience with Ira Acura Westwood. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

The customer service was excellent! I received the help I needed and everything was explained to me where I understood what was being done to my vehicle and why. Francis helped me out a More

by ctejeda86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Report | Print
Sep 23, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Francis and their dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

This dealership provides exceptional service. They are very thorough and informative. I would highly recommend. More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Sep 22, 2023 -

Ira Acura Westwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

Matt was very helpful today. He is always really helpful and very patient. I got my car in the exact time that was given to me. It feels brand new More

by Nicole.deyoung26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Report | Print
Sep 23, 2023 -

Ira Acura Westwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Matt went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 19, 2023

Everyone is so helpful and friendly. Working with Noah is always a pleasure. Thank you. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Sep 21, 2023 -

Ira Acura Westwood responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Noah provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

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