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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,192 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,192 reviews

October 19, 2023

Best dealership and gentlemen helping us was a1 the best and very understanding compare to others More

by klwatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franjul francis
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Oct 20, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that you had an excellent experience with Ira Acura Westwood and our team members who assisted you. Great customer service and understanding are key to making your car-buying process a positive one. Enjoy your new vehicle and safe travels!

October 16, 2023

The service is excellent with responsive customer care that is always very reliable and trustworthy. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Oct 18, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had an excellent and responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Good customer service,telling all detail wrong with your cars, and what you want to do More

by nil781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc cesare
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Oct 17, 2023 -

Ira Acura Westwood responded

We appreciate your feedback! Providing good customer service and offering detailed information about your cars and the necessary actions is essential to us. We're here to assist you and ensure your vehicle is in great shape. Thank you for choosing us!

October 15, 2023

Everyone is professional and courteous and very pleasant and the waiting area is clean and welcoming More

by Eileented
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cesare
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Oct 17, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We're delighted to hear that our team is professional, courteous, and pleasant and that you found our waiting area to be clean and welcoming. Your satisfaction and comfort are important to us, and we're here to provide you with the same excellent service in the future. Thank you for choosing us!

October 13, 2023

My experience was amazing. Francis was great!!! A+++ customer service. I will recommend this dealership to family and friends because of him. Please recognize and share this wi More

by sherwynrocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 17, 2023 -

Ira Acura Westwood responded

We are delighted to hear about your amazing experience at Ira Acura Westwood and your high praise for Francis. A+++ customer service is truly exceptional, and it's wonderful to hear that you had such a positive encounter. Your intention to recommend the dealership to family and friends is a great way to share your satisfaction. We will be sure to let Francis know about your raving review. We appreciate your business. We look forward to assisting you in the future.

October 12, 2023

Prompt & reliable service. Courteous staff. Set realistic time expectations. Car was exceptionally cleaned as part of service appt. More

by NBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 13, 2023 -

Ira Acura Westwood responded

We're delighted to hear that you had a prompt and reliable service experience with our courteous staff. Setting realistic time expectations and going the extra mile to clean your car are important to us. We're here to provide excellent service. Thank you for choosing us!

October 12, 2023

I purchased my acura RDX 3 years ago and have always taken my truck there for service. More

by SAIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill-Service Advisor
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Oct 14, 2023 -

Ira Acura Westwood responded

It's great to hear that you've been a loyal customer at Ira Acura Westwood, having purchased your Acura RDX here three years ago and returning for service. Your continued patronage is a testament to our quality service and the trust we've earned. Thanks for sharing your experience!

October 12, 2023

Excellent customer service and explained everything. I like the video they provided about the problem More

by MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis is excellent
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Oct 13, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you received excellent customer service and that they explained everything to your satisfaction. Thanks for sharing your positive experience!

October 10, 2023

Noah stern he’s been very helpful! ! I give him a 10 and will asked for him for my next service. More

by lyn83896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah stern
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Oct 12, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

The Service advisors are really great! Francis was very attentive and made sure to keep me posted along the way for the repair of my vehicle More

by ecrespo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Franjul, Dave Troilo
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Oct 10, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Francis provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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