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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,127 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,127 reviews

August 11, 2023

Noah at the Acura dealership provided top-notch service during my visit. His professionalism, efficiency, and friendly attitude ensured a hassle-free experience. A reliable choice for Acura service needs. More

by esilva22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah stern
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Sep 07, 2023 -

Ira Acura Westwood responded

We are thrilled that Noah provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 10, 2023

Noah Stern did an excellent job of explaining and showing me what needed to be replaced on the right front suspension of my 2012 Acura TSX. They also washed and vacuumed my car at no charge More

by Jstern330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Sep 17, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Ncah and his dedication to providing you with an excellent service experience. We look forward to your next visit!

Sep 17, 2023 -

Jstern330 responded

These days it’s getting harder to find someone who takes the time to explain something to you that you don’t know anything about at a level you can understand. Noah Stern is one of those people. He truly cares about his customers and I believe Ira Acura is lucky to have him on their team

August 08, 2023

Had my first check in for my new Acura MDX. Friendly and punctual service. Very accommodating waiting area ! More

by Jbrichardson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew at Acura ira
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Aug 26, 2023 -

Ira Acura Westwood responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

August 08, 2023

Excellent job and great service done the jobs on time very good price friendly workers More

by Weihanruan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill harris
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Aug 23, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

Easy to make appt and prompt information/ communication. Everyone was very helpful and made sure my questions were addressed More

by Beggslevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian
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Aug 06, 2023 -

Beggslevine responded

How do I cancel this account? I never intended to create one. The app is misleading.

Aug 08, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

Got there for an oil change and needed rear brakes, a link was sent to me that included a clear video of my vehicle and the part needed to be replaced. Pretty cool feature as you get a visual of what’s w More

by ramy559
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Report | Print
Sep 19, 2023 -

Ira Acura Westwood responded

Thank you for leaving a five-star review and for choosing Ira Acura Westwood. We are thrilled to hear that we were able to provide you with an excellent experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.

August 03, 2023

Jillian was great best experience I’ve ever had at acura! She even stayed late to make sure I was able to pick up loaner car! More

by jamesransom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian
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Aug 03, 2023 -

jamesransom18 responded

Jillian was great best experience I’ve ever had at acura! She even stayed late to make sure I was able to pick up loaner car! She definitely goes above and beyond to help customers.

Aug 08, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

July 31, 2023

efficiency, dedication, amazing staff, especially my rep Matt A. he communicates each step of process well More

by ninadepina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Report | Print
Aug 02, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 31, 2023

Dealership straightforward in both sales and service transactions. Options for service were described in appropriate and understood language More

by Tennis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in service
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Aug 02, 2023 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 29, 2023

Met with Matt very friendly and explained what to expect and timeline. Liked the text updates and checklist video More

by Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Aug 03, 2023 -

Ira Acura Westwood responded

Lindsay, we are glad we could help!

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