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Ira Acura Westwood

Westwood, MA

4.8
1,127 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,127 reviews

August 23, 2023

My service person was very helpful, courteous. The oil change special was reasonably priced and done quickly. The vehicle was also cleaned and vacuumed which was a nice touch. More

by Firecap18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxx?
Sep 08, 2023 -

Ira Acura Westwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 23, 2023

The team is responsive, professional and always willing to help. I have been going back for 7 years. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare. Five star rating , Clyde Brown
Sep 01, 2023 -

Ira Acura Westwood responded

Ira Acura Westwood appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 22, 2023

Very nice and welcoming staff from beginning to end of visit. Awesome clean facility and showroom. More

by Norma Colome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Aug 26, 2023 -

Ira Acura Westwood responded

It's always a pleasure to hear that we've provided excellent service. Thank you for your kind review and for choosing to do business with us.

August 19, 2023

Brought my car an oil change, a recall and both fobs weren’t working properly. Turns out I didn’t add oil change to my appt but Marc, my advisor quickly took care of that and fit it right in. Everything More

by LucyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Sep 14, 2023 -

Ira Acura Westwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Marc went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 16, 2023

I was very pleased with the service on my 2018 Acura RDX. I needed a new battery. The service consultant, Bill H., took my information, gave me a ball park figure of the cost of a new battery, and kept me i More

by rcurry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harris, Service Consultant
Sep 16, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 15, 2023

Took care of my car and the service was fast. The service representative, Matt, as very helpful. More

by Benlacson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade
Aug 18, 2023 -

Ira Acura Westwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

Great dealership, staff is great, Marc is a great service advisor. Place is very clean and professional More

by tejpatel628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Aug 26, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 12, 2023

Quick and easy service today. Friendly staff. Jillian was very pleasant. Marc usually helps me but was off. He does a great job. I bought the car about 2 years ago from Youseff a More

by john_laquidara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
August 12, 2023

Quick service and cost effective. We had great experience with Jillian who went above and beyond to understand our needs and ensure we have our car in the best condition. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian from sales
Sep 09, 2023 -

Ira Acura Westwood responded

We are thrilled that Jillian provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 11, 2023

Love it very much. Friendly staffs. Nice services! I will recommend it to friends and families ! More

by QG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jilian
Aug 26, 2023 -

Ira Acura Westwood responded

We are always happy to hear about the great service we provide. Thank you for your Five-Star review and your business. Always our pleasure!

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