Ira Acura Westwood
Westwood, MA
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Had a great experience dealing with the service folks at Ira Acura Westwood. Marc was hospitable and explained exactly what the complimentary check up would entail. He was friendly and welcoming. The car wa Ira Acura Westwood. Marc was hospitable and explained exactly what the complimentary check up would entail. He was friendly and welcoming. The car was completed within the time frame that he established and shared with me. More
Absolutely the best dealership I’ve ever been to. Everyone is courteous and professional. The service reps are knowledgeable and fully explain the work to be done. I heard the mechanic was motivated Everyone is courteous and professional. The service reps are knowledgeable and fully explain the work to be done. I heard the mechanic was motivated to be working on my car. They have a pleasant waiting area. I saw a lot of teamwork between the service reps and between the service reps and the techs. Everyone was interested in their work, was committed to customer service, and was happy to be there. Obviously the result of good management that cares about their staff and clientele. Bravo! More
Primary is not only professional but very friendly and George flaherty addresses all year issues and get you in and out as quick as possible! All my cars have been accurate and I've been following George George flaherty addresses all year issues and get you in and out as quick as possible! All my cars have been accurate and I've been following George at each location!! More
In for an oil change that I thought would be relatively quick, however, 2 1/2 hours later when I checked. He said it was done for a while and he tried calling several times. I don’t know why my phone did n quick, however, 2 1/2 hours later when I checked. He said it was done for a while and he tried calling several times. I don’t know why my phone did not ring, but I did not. Otherwise service was fine. More