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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,127 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,127 reviews

September 14, 2023

Customer service was great! Highly recommend others to stop by this dealership! You will not regret! More

by Spereyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana, Jose Silva
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Sep 14, 2023 -

Spereyra responded

Great job!

Sep 19, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 14, 2023

The car service is scheduled and done perfectly. George is always the best to work everything out for my need. Thanks George!! More

by linlin9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 21, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that your car service is scheduled and done perfectly and that George always works everything out to meet your needs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Not able to accomplish the service (program an addtional car key) that I was scheduled for after being there for 2 hours because their machine was not working to cut keys. I wish they told me sooner but it More

by IntegraOwner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc in service was great.
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Sep 28, 2023 -

Ira Acura Westwood responded

We appreciate you taking the time to leave us this feedback.

September 08, 2023

My service was above and beyond! !! I wanted my tire checked for a leak. I got appointment same day. They didn’t find a leak but washed my car and vacuumed it. More

by tymack69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Sep 23, 2023 -

Ira Acura Westwood responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

Great service and customer relations. George was very informative and polite Great sitting area.and coffee More

by jpcjml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youssef Girgis
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Sep 13, 2023 -

Ira Acura Westwood responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 08, 2023

Explained to me very thoroughly what was needed for my vehicle, offered discount without asking, knowledgeable about cars, and service wait time was less than 2 hours. More

by cchollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 22, 2023 -

Ira Acura Westwood responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 07, 2023

Excellent advice and service and very responsive to me regarding taking my car in immediately and fixing the problem More

by docgastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
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Sep 19, 2023 -

Ira Acura Westwood responded

We're thrilled to hear about your positive experience with our excellent advice and service! Providing prompt and responsive assistance is what we aim for, and it's fantastic to know that we took care of your car issue promptly and to your satisfaction. Thank you for choosing us, and we appreciate your feedback!

September 05, 2023

The IRA Westwood dealership was customer service focused from the start. The location was very clean and inviting. More

by Johnson1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerena
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Sep 07, 2023 -

Ira Acura Westwood responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Ira Acura Westwood! We appreciate your business!

September 05, 2023

It’s nice and convenient. I would give a five for my service advisor Noah Stern. But the dealership itself gets a three. More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern from Service
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September 04, 2023

So friendly and accommodating. They took the time to make sure I got what I wanted. Thomas and the Acura family you guys are truly amazing please keep up all the great work! More

by Barbara Jean-Baptiste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon, Tholemson Francois
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Sep 09, 2023 -

Ira Acura Westwood responded

We're happy to hear you had such a positive experience with our team!

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