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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,127 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,127 reviews

September 22, 2023

Very professional. Super friendly. Nice environment. Reasonable price. Fully satisfied. Nothing to complain. Will definitely come back! More

by wwzhang75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Sep 26, 2023 -

Ira Acura Westwood responded

It's truly wonderful to hear that you had an amazing experience with Ira Acura Westwood. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

The customer service was excellent! I received the help I needed and everything was explained to me where I understood what was being done to my vehicle and why. Francis helped me out a More

by ctejeda86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Sep 23, 2023 -

Ira Acura Westwood responded

Thank you for choosing Ira Acura Westwood! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Francis and their dedication to providing you with an excellent service experience. We look forward to your next visit!

September 20, 2023

Matt was very helpful today. He is always really helpful and very patient. I got my car in the exact time that was given to me. It feels brand new More

by Nicole.deyoung26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
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Sep 23, 2023 -

Ira Acura Westwood responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Matt went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 20, 2023

This dealership provides exceptional service. They are very thorough and informative. I would highly recommend. More

by Kai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Sep 22, 2023 -

Ira Acura Westwood responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Everyone is so helpful and friendly. Working with Noah is always a pleasure. Thank you. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Sep 21, 2023 -

Ira Acura Westwood responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Noah provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 18, 2023

Great and timely services and recommendations. All the work was done as promised and included free wash. More

by ld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 21, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you received great and timely services! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 17, 2023

I love this dealership their sales person I work with she is amazing and service is always top notch. Francis is great More

by bkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Sep 21, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that you love Ira Acura Westwood and that you've had an amazing experience working with your salesperson. Additionally, knowing that the service you receive is always top-notch is great to hear. Francis's contributions to your positive experience are also appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

The service was great! The worker enjoyed helped me was awesome! He escorted me to ny car and help put my kiddos in the car! More

by kishaj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Report | Print
Sep 22, 2023 -

Ira Acura Westwood responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 15, 2023

Came in for service. Pleasant experience. Good communication. Service advisor was courteous and knowledgeable and kept me updated on work progress. More

by lowbuckbob
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Sep 21, 2023 -

Ira Acura Westwood responded

We are delighted to hear that you had a pleasant service experience with good communication, a courteous and knowledgeable service advisor, with regular updates on the work progress. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

Very happy the speaker issue was fixed under warranty and provided loaner vehicle. Disappointed I put 50 miles on the loaner and was charged for 4 gallons of gas at $6 per gallon! George was great and profes More

by rasantosuosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Sep 24, 2023 -

Ira Acura Westwood responded

That's great to hear! We're so glad George was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

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