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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,194 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,194 reviews

February 18, 2024

Greta Custer service, specially the service advisor Nishan Bilazarian and the mechanic Gene C, are professionals More

by yagrouane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan Bilazarian & Gene C
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Feb 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Service is always good and they do good work. The service department employees are friendly and keep you informed about your vehicle More

by Margaret2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Feb 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Margaret! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

The place is clean and orderly. Employees are nice and accommodating. I get periodic updates on my car during service especially George More

by imeldaatinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Feb 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Marc is always amazing . He always has a great attitude always takes great care of my car . I wish everyone that is in customer service could be like him . Always going above More

by Juvina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Marc
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Feb 23, 2024 -

Ira Acura Westwood responded

Thank you Juvina for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 16, 2024

You did a good job Man, I'm very happy, Thak you so much. Pascal More

by pasben37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
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Feb 23, 2024 -

Ira Acura Westwood responded

You're very welcome, Pascal! We're thrilled to hear that you're very happy with the job we did. Thank you for choosing us, and we appreciate your positive feedback. Safe travels, and have a great day!

February 16, 2024

The sales person was very helpful and made this process enjoyable! He is an asset to your company More

by debbies919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
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Feb 17, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that your salesperson was very helpful and made the process enjoyable for you. It's wonderful to have team members who contribute positively to the customer experience. Thank you for choosing us, and we look forward to serving you again in the future!

February 12, 2024

Did a great job and quick service too! Super efficient in and out of the shop! More

by Mwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 13, 2024 -

Ira Acura Westwood responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service, and that the process was efficient for you. We appreciate your business and hope to continue providing excellent service in the future. Safe travels!

February 08, 2024

The update to the idle system (per the letter received) was done quickly my car was washed and vacuumed I am very happy with the service. More

by lorellhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 09, 2024 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

February 08, 2024

Friendly, caring and kind associates. Associates are knowledgeable in their profession. Everything was explained in detail and on point More

by gonzaleznidia972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Feb 09, 2024 -

Ira Acura Westwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

February 07, 2024

Service is always on time always helpful. I've been coming here since I bought my car here they have kept it running perfectly. I do my maintenance as they schedule it but if i decide not to More

by walves508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Feb 09, 2024 -

Ira Acura Westwood responded

We're delighted to hear about your positive and consistent experience with the service. It's great that the service is always on time and helpful, and that they've kept your car running perfectly since you purchased it. We appreciate your feedback on the flexibility regarding maintenance items and the lack of pressure. It's wonderful to hear that Matt is always so helpful. Thank you for being a valued customer, and we look forward to continuing to provide excellent service for you!

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