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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,216 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,216 reviews

March 18, 2024

Excellent service as always! Quick in and out! Had to get a rental (at no extra cost) that the dealership provided right away once it was determined the work would require orderi More

by carconnoiseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
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Mar 22, 2024 -

Ira Acura Westwood responded

Thank you for sharing your experience! We're glad to hear that you received excellent service at Ira Acura Westwood, including a quick in-and-out experience, a provided rental at no extra cost, and completion of service as promised and on time. It's great that Christopher was courteous and helped you prioritize the work while reducing upfront costs. We're here to help and ensure your satisfaction!

March 16, 2024

Very detail oriented and friendly. Happy with service provided and information provided relative to my vehicle. More

by Spellegrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service individual
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Mar 19, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Knowledgeable and professional. Amazingly open to explore my concerns and limitations too. Provided significant guidance regarding auto safety, reliability and performance. More

by Lioness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tervor Veerana
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Mar 20, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 15, 2024

The service consultant and service manager were professional, courteous and caring. They addressed my concerns and resolved my issue. I couldn’t ask for better customer service. Thank you More

by Mhsarkissian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Joseph in service department
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Mar 20, 2024 -

Ira Acura Westwood responded

You're welcome! We're delighted to hear that our service consultants and service managers provided you with excellent customer service and addressed your concerns effectively. We appreciate your kind words and value your satisfaction as our customer!

March 14, 2024

The staff is Punctual The dealership is Reliable Efficiency is a core practice and it’s appreciated More

by Aw06188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe S.
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Mar 16, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're glad to hear that our staff's punctuality, reliability, and focus on efficiency are appreciated. We're here to ensure your satisfaction with our services.

March 13, 2024

As always a fast and efficient service attention to detail by Noah is outstanding very busy and paid attention to everything. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Mar 15, 2024 -

Ira Acura Westwood responded

We're delighted to hear about your fast and efficient service experience with Noah! Providing outstanding attention to detail is a priority for us, and we're glad to know that Noah's service exceeded your expectations. Even during busy times, we strive to ensure every aspect is taken care of. Thank you for your kind words. We look forward to serving you again in the future!

March 13, 2024

Service was provided exactly as expected and service rep was polite, informative and respectful. The complimentary wash ad vac was a nice touch. More

by kgalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Bilazarian
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're pleased to hear that your service experience met your expectations and that our service representative was polite, informative, and respectful. Providing excellent service is our priority, and we're glad you appreciated the complimentary wash and vacuum as an added touch. Thank you for choosing us, and we look forward to serving you again!

March 13, 2024

Thank you to Trevor from Ira Acura Westwood for making the process easy and smooth! More

by Alexes Vazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're delighted to hear that Trevor from Ira Acura Westwood made your car-buying process easy and smooth. Providing a seamless experience for our customers is our priority, and we're glad Trevor met your expectations. We'll be sure to pass along your appreciation to him. Thank you for choosing us, and we look forward to serving you again!

March 12, 2024

My service advisor is so help ful I really appreciate all the help and fell like I am being taken care of More

by brianaxo29
Recommend Dealer
Yes
Employees Worked With
George
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're delighted to hear that your service advisor has been helpful and that you feel taken care of. Providing excellent service and ensuring our customers feel supported is our priority. Thank you for choosing us, and we look forward to serving you again!

March 11, 2024

Customer service is top tier in my opinion I always get my car serviced here and it’s always a pleasure. More

by Gabeb18c1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 14, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that you consistently have a top-tier experience with our customer service when you bring your car in for service. Providing excellent service is our priority, and we're grateful for your loyalty. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service in the future!

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