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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,128 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,128 reviews

December 22, 2023

Excellent customer service. Noah is the best. Very knowledgeable and is a pleasure to work with. More

by jakoury35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah stern
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Dec 27, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Exceptional service today from the front desk Francis and mechanic Joshua. The two were very informative. The waiting area was comfortable, enjoyed some coffee as I waited. Although it was busy it was still More

by Majorcent21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis and Joshua
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Dec 22, 2023 -

Ira Acura Westwood responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

Noah did a great job servicing my car as always. He keep me informed every step of the way. He is very professional and one of the main reasons why I continue to have my MDX. It’s a great product bu More

by Folan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Dec 22, 2023 -

Ira Acura Westwood responded

It's fantastic to hear about the consistently exceptional service provided by Noah at Ira Acura Westwood! Professionalism and keeping customers informed throughout the service process are invaluable qualities, especially when combined with a great product like the MDX. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

The dealership is clean, has free coffee and comfortablewaiting area, staff are friendly and polite, service is good and location is convenience. More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan, Bilazarian
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Dec 21, 2023 -

Ira Acura Westwood responded

Thank you for the kind words Amir! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 18, 2023

Just needed simple oil change but what a pleasure having it done at Ira Acura. I live in NYC but have not found a dealership that comes close to the customer service at Ira Acura. Glad to have found them. More

by Sambowden61gmailcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Dec 20, 2023 -

Ira Acura Westwood responded

It's great to hear you had such a positive experience at Ira Acura Westwood! Exceptional customer service can make a significant difference, especially when it comes to routine maintenance like an oil change. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

Quick, efficient , and a car wash too! All from an oil change. See you next time More

by S
Recommend Dealer
Yes
Employees Worked With
Frances
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Dec 20, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had a quick and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Great customer service and clean dealership. Williams took care everything and was patient with me. More

by Stephanie Cazeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in the service department
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Dec 19, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Mariana was fantastic- so knowledgeable and efficient. Made the process very easy and I appreciate her help! More

by Mkeaton24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft
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Dec 19, 2023 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled that Mariana provided you with an easy sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 14, 2023

Professional sales team with little pressure or stress. Very knowledgable and informative salesperson who was extremely helpful More

by Lmanning2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft, 5 stars
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Dec 16, 2023 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Wonderful experience, professional and fast. Will be back you guys took great care of my car More

by Ancheva.lora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
Report | Print
Dec 16, 2023 -

Ira Acura Westwood responded

We are glad to hear your experience was so positive! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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