Ira Acura Westwood

The service at Ira Acura is great! The staff are great, professional, knowledgeable and friendly. Mark goes out of the way to make sure all question are answer and all issues were addr The staff are great, professional, knowledgeable and friendly. Mark goes out of the way to make sure all question are answer and all issues were addressed. Very satisfied. More

The General Manager and my salesperson Jonathan Nunez made this experience great and stress free. They were by my side helping me the entire time. I absolutely love my new vehicle and will be recommendin made this experience great and stress free. They were by my side helping me the entire time. I absolutely love my new vehicle and will be recommending my friends and family. More

Sold a car that had a leak and the sales person lied about the timing belt. Did the service without authorization and tried to make me pay for it. Then they charged me for gas on my loaner when I filled about the timing belt. Did the service without authorization and tried to make me pay for it. Then they charged me for gas on my loaner when I filled the tank across the street one minute before returning the car. More

Overall, courteous and professional. I always have my car serviced there because I trust them I always have my car serviced there because I trust them More

Good service. Waiting areas plentiful. Would have liked better snacks during my 4 1/2 wait. Waiting areas plentiful. Would have liked better snacks during my 4 1/2 wait. More

Always Great customer service, quick turnaround, and the complimentary wash and vacuum is the cherry on top. I always feel like my car somehow comes back smiling. complimentary wash and vacuum is the cherry on top. I always feel like my car somehow comes back smiling. More

I had a appointment prior to this one to have my vehicle diagnosed for a unusual noise. It turned out that my driver side wheel bearing needed to be replaced alongside many other repairs that were recommend diagnosed for a unusual noise. It turned out that my driver side wheel bearing needed to be replaced alongside many other repairs that were recommended to me through a multi point inspection I was greeted and provided a loaner to have alternate transportation while my vehicle was being repaired. I had a front end break job completed and also many other repairs. There are many great sales benefits on the website going on, and I would highly recommended customer to take advantage of the many offers. Marc and the General manager were very professional. The general manager is personable, professional, and goes above and beyond to provide the customer with a great professional experience. I have chosen to remain for over 10 years to continue servicing my vehicle at a Acura certified dealership at Westwood. Extremely happy that all my repairs were completed within the same business day. More

very friendly and professional. Environment is also very nice. Knowledgeable and can get stuff done efficiently. Environment is also very nice. Knowledgeable and can get stuff done efficiently. More

Excellent service. Especially Noah Stern. Rate him 10 out of 10. Service quality is excellent. Especially Noah Stern. Rate him 10 out of 10. Service quality is excellent. More

Easy to get an appointment. Dealership clean. Personnel professional. Explanation of service performed was detailed. Service tech(Noah) polite and knowledgeable. I could not Dealership clean. Personnel professional. Explanation of service performed was detailed. Service tech(Noah) polite and knowledgeable. I could not be more pleased. Don Massey More