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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,266 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,266 reviews

May 31, 2024

Excellent service. They are knowledgeable and explain all the work they perform. An other plus is that the waiting area is clean and comfortable. More

by R.coelho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George flaherty
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Jun 02, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 31, 2024

Very prompt and professional . Justin and Joe handled the matter exceptionally well. Thanks for getting it done More

by WKirchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 02, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We hope you have a great day!

May 30, 2024

I have purchased three Acura MDXs since 2010 and couldn’t be happier with the sales process as well as the ongoing service and support. I have worked with Noah in the service department for as long as I can More

by Erin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Fadia Chamoun
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May 31, 2024 -

Ira Acura Westwood responded

It's great to hear about your positive experiences with us, both in sales and service! Noah is a real asset to the service department. If there's anything else you'd like to share or if you have any questions, feel free to let us know!

May 30, 2024

Visit was handled very professionally. Arrived a little late for my appointment but was handled right away. Wait for job completion took about 2 hours but everything was taken care of More

by Jan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
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May 31, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

It was nice and was experience , I was offered various services and time wise was acceptable More

by yahyanasr2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel cazeau
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May 30, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 25, 2024

I am so satisfied with the service they provided for me couldn't be more pleased More

by Antonio47.lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 27, 2024 -

Ira Acura Westwood responded

We are delighted to know that your experience was pleasing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

Great place to do business, excellent customer service, very friendly! They explained everything clearly each step of the way! More

by snowman929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 28, 2024 -

Ira Acura Westwood responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

Very beautiful immaculate dealership. The salesman was very knowledgeable and helpful. The cars are all gorgeous. I love my new car. More

by Peter Connolly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Martin
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May 24, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 23, 2024

They were super helpful and took the time to listen to my needs and my budget. More

by Leagrandone22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 25, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Service was great, but they didnt solved the problem when I was reported, when I drive back the light pop up again More

by Daojingchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Troilo
Report | Print
May 23, 2024 -

Ira Acura Westwood responded

We are sorry to hear that you experienced this issue with your vehicle after our service. We apologize for any inconvenience this may have caused. It's important to us that we address and resolve all problems reported by our customers. Please contact us at your earliest convenience so we can further investigate and rectify the issue to your satisfaction. We appreciate your feedback and the opportunity to make things right.

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