Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,128 Reviews
Call Dealership (508) 921-1900
View Awards

395 Providence Hwy

Westwood, MA

02090

Directions

By Type

Showing 1,128 reviews

January 24, 2024

The service technicians were professional and diligent in diagnosing my vehicle problems. Highly recommend them. More

by thanh.le0363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan Bilazarian
Report | Print
Jan 25, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

Price for labor too much, they did something that was innecesary, i not happy with that More

by melvinmelo1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service side
Report | Print
Jan 29, 2024 -

Ira Acura Westwood responded

Thank you for bringing this to my attention. I apologize for what you have experienced as far as the "unnecessary items" completed. I would like an opportunity to fix this and to earn your business, please contact me at 508-921-1921. I look forward to speaking with you. Joseph Sacchetti, Service Director

January 22, 2024

Service department is superb! It’s stressful when your car isn’t running right, but they take the pressure off! Keep you informed thru the process. More

by marcykammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Marcy! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 22, 2024

Always good to work with for service of my car. Work is done as quoted More

by steve.iannelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - service
Report | Print
Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Steve! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

I brought my car in for service and Francis Frankie helped me. He was incredibly kind and helpful. 10/10 would recommend. More

by ajiang826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul
Report | Print
Jan 23, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 10, 2024

I had to bring my car few times for service. I had a great experience with Noah and Francis Franjul both of them has a create customer service ethic..Clear communication. Very polite and friendl More

by julinha@40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Aziz, Jose Silva
Report | Print
Jan 12, 2024 -

Ira Acura Westwood responded

It's wonderful to hear about your positive experiences with Noah and Francis. Clear communication, politeness, and friendliness are essential aspects of providing excellent customer service, and it sounds like they've demonstrated these qualities well. Thank you for sharing your positive feedback and for recommending our services. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Great overall experience, from the test drive to the paperwork all was seemless, Thank you Ed for making us feel comfortable! We love our new RDX! Do yourself a favor and ask for Ed you will not be disa More

by NICHOLASRIVARD1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phoumarin Nuon
Report | Print
Jan 11, 2024 -

Ira Acura Westwood responded

Congratulations on your new RDX! We are thrilled that Ed provided you with a seamless sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 06, 2024

Came in for service. Marc Cesare is great to work with. He was respectful and a true professional. Had a great experience and great customer service. Would not go anywher More

by jimmyc008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jan 10, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that Marc provided such a positive and professional experience during your service visit! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Excellent service, fair pricing and honest communication. Highly recommend Aziz Joseph for your buying needs. More

by Rusi.kombalov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph, Tholemson Francois
Report | Print
Jan 09, 2024 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled that Aziz provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 05, 2024

Like always Noah has excellent costumer service very friendly and helpful. Best service rep I know. More

by Ingarcia1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
Report | Print
Jan 09, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
33
34
35
...
113