
Ira Acura Westwood
Westwood, MA
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The service department is pretty neat. They explain the services, send you a video of the pre-work inspection and do a good job cleaning your vehicle before returning it to you. They explain the services, send you a video of the pre-work inspection and do a good job cleaning your vehicle before returning it to you. More
Great and friendly service- Christopher correctly diagnosed the issue just based on my description of the noises I was hearing before the car even went in for service! He made sure it was taken care diagnosed the issue just based on my description of the noises I was hearing before the car even went in for service! He made sure it was taken care of quickly and he set my mind at ease that no damage was done to the car. And I so appreciated the wash and vacuum and no charge for the minor servicing. Truly coming into Acura was a highlight of my day - thank you! More
Excellent customer service, I would definitely recommend this dealership to others. My car was thoroughly inspected and recommendations were made, I even saw videos of the inspection being done. this dealership to others. My car was thoroughly inspected and recommendations were made, I even saw videos of the inspection being done. More
Excellent service and help by Marc Cesare and technicians. I enjoy coming to this location. The guys take pride in what they do.You Guys ROCK! Thank you! technicians. I enjoy coming to this location. The guys take pride in what they do.You Guys ROCK! Thank you! More
Dropped my RDX off in morning, had a Diagnosis within an hour, brakes were done and car washed by noon. Noah (advisor) kept me updated and car was ready exactly when he said it would be. Excellent customer hour, brakes were done and car washed by noon. Noah (advisor) kept me updated and car was ready exactly when he said it would be. Excellent customer service and repair work. Very much appreciated. I highly recommend the service department here at IRA. More
Attentive and efficient. The parts department was especially efficient in locating and acquiring the items needed to effectively solve my problem. Service department schedule The parts department was especially efficient in locating and acquiring the items needed to effectively solve my problem. Service department scheduled appointment and work to my complete satisfaction. More