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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,195 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,195 reviews

March 23, 2024

good service recommended for anyone you will come back for service I don't have any doubt. More

by domrican617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George flaherty
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Mar 26, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

George in Service dept was great, sales department was not as great as I ended up buying at another Acura dealer More

by Dave_turnerdace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
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Mar 23, 2024 -

Ira Acura Westwood responded

We're glad to hear that George in our Service department provided great service. Thank you for choosing us, and we hope to serve you better in the future!

March 21, 2024

Great service George Flaherty always does a fantastic job-they do a great job with my car!!!! More

by Lilhay426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun
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Mar 22, 2024 -

Ira Acura Westwood responded

That's wonderful to hear! George always aims to provide fantastic service and takes great care of your car. We're thrilled that you had such a positive experience with us. If you need anything else or have more feedback to share, feel free to reach out.

March 20, 2024

I had an excellent experience at IRA Acura WESTWOOD dealership. The staff was friendly, knowledgeable, and went above and beyond to ensure my satisfaction. The dealership was clean, organized, and had More

by Pireskd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown
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Mar 22, 2024 -

Ira Acura Westwood responded

We're thrilled to hear about your excellent experience at Ira Acura Westwood! Thank you for recommending us and for choosing to share your positive feedback.

March 20, 2024

This service department is absolutely terrible. They don’t know how to fix cars, communicate with customers, explain problems. They sell brand new cars and then leave you absolutely high and dry wh More

by Mdxlast time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 21, 2024 -

Ira Acura Westwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Ira Acura Westwood responded

Hello, Thank you for your review unfortunately I can not pull up your file because you did not leave your name on the review. Please contact me direct at jose.silva@iraacura.com so we can address your concern. Thank you, Jose Silva General Manager

March 20, 2024

Best experience at auto dealership in decades. Fadia C was an awesome salesperson. Everything was great! More

by amavro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Mar 22, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that you had the best experience at Ira Acura Westwood in decades! Fadia's exceptional service as a salesperson and everything going smoothly are what we aim for with every customer. We're here to make your experience exceptional every time!

March 20, 2024

Mari and Maroun were very professional and great to work with. Had an amazing experience. More

by cristydinis76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft and Maroun
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Mar 21, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Mari and Maroun provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

Aziz was great! We knew what we wanted and he made it happen! Not only was he responsive, he was helpful and went above and beyond! More

by Laurenandes513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph
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Mar 22, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2024

3rd car in a row. Great people. Make it easy to lease a new car More

by Mhwaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft, Jose Silva
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Mar 20, 2024 -

Ira Acura Westwood responded

That's fantastic to hear! We're delighted that you've chosen to lease your third car in a row from us and that our team has made the process easy for you. We're here to help and ensure your continued satisfaction with our leasing services.

March 18, 2024

Excellent service as always! Quick in and out! Had to get a rental (at no extra cost) that the dealership provided right away once it was determined the work would require orderi More

by carconnoiseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
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Mar 22, 2024 -

Ira Acura Westwood responded

Thank you for sharing your experience! We're glad to hear that you received excellent service at Ira Acura Westwood, including a quick in-and-out experience, a provided rental at no extra cost, and completion of service as promised and on time. It's great that Christopher was courteous and helped you prioritize the work while reducing upfront costs. We're here to help and ensure your satisfaction!

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