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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,128 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,128 reviews

February 12, 2024

Did a great job and quick service too! Super efficient in and out of the shop! More

by Mwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Feb 13, 2024 -

Ira Acura Westwood responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service, and that the process was efficient for you. We appreciate your business and hope to continue providing excellent service in the future. Safe travels!

February 08, 2024

The update to the idle system (per the letter received) was done quickly my car was washed and vacuumed I am very happy with the service. More

by lorellhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 09, 2024 -

Ira Acura Westwood responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

February 08, 2024

Friendly, caring and kind associates. Associates are knowledgeable in their profession. Everything was explained in detail and on point More

by gonzaleznidia972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Feb 09, 2024 -

Ira Acura Westwood responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

February 07, 2024

Service is always on time always helpful. I've been coming here since I bought my car here they have kept it running perfectly. I do my maintenance as they schedule it but if i decide not to More

by walves508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
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Feb 09, 2024 -

Ira Acura Westwood responded

We're delighted to hear about your positive and consistent experience with the service. It's great that the service is always on time and helpful, and that they've kept your car running perfectly since you purchased it. We appreciate your feedback on the flexibility regarding maintenance items and the lack of pressure. It's wonderful to hear that Matt is always so helpful. Thank you for being a valued customer, and we look forward to continuing to provide excellent service for you!

February 06, 2024

Marc, was polite and very knowledgeable of the problem, I will continue to be a loyal customer of Ira Acura.. Marc! Continue the excellent service. More

by DaRosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc, Service dept
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Feb 09, 2024 -

Ira Acura Westwood responded

Thank you for your kind words about Marc and your continued loyalty to Ira Acura Westwood! We're thrilled to hear that Marc provided you with polite and knowledgeable service. It's always our goal to ensure our customers feel well taken care of and have a positive experience. We appreciate your trust in us, and we look forward to serving you for many more visits to come. Safe travels, and thank you for being a valued customer!

February 05, 2024

No problem or issues ,very friendly in and out the door,will recommend for sure More

by naquanj90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tholemson Francois
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Feb 06, 2024 -

Ira Acura Westwood responded

Glad to hear it! No problems, very friendly service, and quick in and out. Your recommendation is much appreciated!

February 03, 2024

"The best excellent service, mainly Francis Franjul and the mechanics make me feel like family. Thanks to everyone for the excellent service!" More

by Johan Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Franjul and the mechanics 10/10
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Feb 07, 2024 -

Ira Acura Westwood responded

Thank you for the kind words Johan! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Working with my sales person, Kenny, was enjoyable and he worked very hard to make sure the whole process of getting a new car went smoothly. More

by Bobdoak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny - Sales, Phoumarin Nuon
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Feb 08, 2024 -

Ira Acura Westwood responded

We're glad to hear that working with Kenny was enjoyable and that he ensured a smooth process for you to get your new car. Thank you for choosing our dealership, and we appreciate your positive review!

February 03, 2024

Good service but bit awkward waiting for available person to check you in. Probably should have a more welcoming check in process More

by Norwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Feb 08, 2024 -

Ira Acura Westwood responded

Thank you for your feedback. We appreciate your input, and we'll take your suggestion into consideration to improve the check-in process. We value your perspective and want to make sure every aspect of your visit is positive. Safe travels!

February 02, 2024

Great service and experience. Knowledgeable staff. Very accommodating service department. Easy to schedule appointments and great communication. More

by RCYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan Bilazarian
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Feb 04, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that you had a great service experience and found our staff knowledgeable and accommodating. It's fantastic that scheduling appointments was easy, and communication met your expectations. Safe travels!

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