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Ira Acura Westwood

Westwood, MA

4.8
1,267 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,267 reviews

July 27, 2024

Compre un vehículo con ellos que en la misma semana presento problemas con el sistema de los frenos y a pesar de tener 30 días de garantía otorgada por el Estado ellos no me quisieron arreglar mi vehíc More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tholemson Francois
Jul 31, 2024 -

Ira Acura Westwood responded

Maria, Gracias por informarme sobre su problema de servicio con su vehículo comprado recientemente. Tenga en cuenta que estamos investigando sus inquietudes y pronto nos comunicaremos con usted para ayudarlo. Si hay algo que pueda hacer mientras tanto, no dude en ponerse en contacto conmigo. Michael Nicoletti General Manager mnicoletti@iraacura.com

July 26, 2024

George, my service advisor, was easy to work with. Very informative and such a pleasant man. He gave good explanations and was very patient with my questions. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Jul 27, 2024 -

Ira Acura Westwood responded

Hello Diane, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

I always get my car serviced here, they're pretty professional and nice. Would recommend More

by laceup1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 27, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

July 25, 2024

Noah Stern, the service advisor I have been going to for years, is absolutely stellar. He is the reason I continue to buy Acuras over the last 10 years, and why I keep going to Prime Acura over other Acura More

by Brian Fligor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 26, 2024 -

Ira Acura Westwood responded

Hi Brian, we are very happy Noah Stern could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

Our dealings with Fatima was excellent. She listened and answered every question very knowledgeabley. The dealership itself was very organized and clean. Good experience More

by Giga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
Jul 24, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found Fatima to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

Excellent service, timely, explained everything. I given them the highest recommendation I can! Simply excellent! More

by Ed H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 23, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 21, 2024

Acura of Westwood is a 5 star dealership. Mr George Flaherty was very respectful and punctual. He kept me informed what they were doing to my car. More

by nopiesbratsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 23, 2024 -

Ira Acura Westwood responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 20, 2024

Customer service was excellent. When there was an unexpected delay, I was kept informed about the cause and how much longer it would be. They even offered to reduce the price of t More

by grizwald54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Jul 22, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Ira Acura Westwood did a great job on the recall job. Fast and efficient. Thank you! More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Jul 18, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

July 17, 2024

I previously leased my car and my salesman AZIZ Joseph greeted me when I walked in the door. He was still personable. He knew what I wanted. My son was with me. It was very easy with him, but the car that More

by jvozzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I Aziz Joseph 5 stars
Jul 17, 2024 -

jvozzella responded

Ty

Jul 17, 2024 -

jvozzella responded

Great dealership easier to do business there they listen to you. They don’t try to upsell. You will buy my next car from them.

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