Ira Acura Westwood

Very very satisfying with the care i received and Mr George is very professional and explicit George is very professional and explicit More

I've been very pleased with the service I've received at this dealership, especially in comparison to some of the other dealers in the area. It is really easy to schedule an appointment, whether you do it t this dealership, especially in comparison to some of the other dealers in the area. It is really easy to schedule an appointment, whether you do it through their automated online and phone interface or by speaking to a person directly. The service advisors do a great job of explaining things to you and recommending necessary service without pushing anything extra. I used to use an independent shop but switched over to this dealer when I got a newer Acura. I trust the technicians here and don't have to worry when dropping off my car. The price may be higher than your local mechanic, but IMO it is well worth it because of the quality of work that they do, the amenities they provide, and perks like providing a loaners or the complimentary car wash after your service is completed. I have nothing negative to say about IRA and they did a great job at reversing my perception of dealerships. They've even helped to repair some shoddy work by another big player in the area. I had a very negative experience at the other group so I'll be going out of my way to be an IRA customer. Thanks for the great service. More

Exceptional service, smooth transaction, thrilled with my new car! Highly recommend this dealership without hesitation. new car! Highly recommend this dealership without hesitation. More

Everything was explained to the details and work done as expected. Marc is a great service's rep ! expected. Marc is a great service's rep ! More

Everyone at the dealership is helpful and willing to explain what the service will entail and how long it should take. explain what the service will entail and how long it should take. More

Great customer service and everyone was very helpful. I was able to find and get the car I wanted I was able to find and get the car I wanted More

ProfessionalSalesmanship Everyone was courteous and helpful anytime I had to wait Multiple upgraded packages available but a little unclear at the time of purchase What I was really getting for the b helpful anytime I had to wait Multiple upgraded packages available but a little unclear at the time of purchase What I was really getting for the base price and what The extras were. More

They will try everything they can to force you to do additional service that is not needed. additional service that is not needed. More

I had an amazing experience with Chris in Service at Ira Acura Westwood. Chris was very professional and provided excellent customer service that was top-notch. He explained everything thoroughly that exce Acura Westwood. Chris was very professional and provided excellent customer service that was top-notch. He explained everything thoroughly that exceeded my expectations. I highly recommend him and the service department to anyone looking for excellent service. I am a repeat customer at this dealership and they have always been courteous and professional. More

Nishan Bilazarian was my Service Advisor and was sooo helpful getting me in and out on a Sat morning to start my day! And the service deal coupon I used from the website was was a plus!! helpful getting me in and out on a Sat morning to start my day! And the service deal coupon I used from the website was was a plus!! More