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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,111 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,111 reviews

November 25, 2024

Great customer service! Noah is an excellent service advisor who was very helpful and courteous. More

by npansullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Nov 28, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

All my vehicle service needs are met at Acura of Westwood. The customer service is exceptional. I recommend this dealership for all your vehicle needs. More

by judy.londono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Banos
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Nov 28, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Always helpful, transparent, and timely. Appreciate the good customer service and honesty from the service members. More

by Frances B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Nov 28, 2024 -

Ira Acura Westwood responded

Hello Frances, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Very attentive service department. Patiently relays information about my car and explains all upcoming service requirements More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cacau
Report | Print
Nov 26, 2024 -

Ira Acura Westwood responded

Hi Robin, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Emmanuel was very helpful and accomodating. He walked me through financing a costly repair and answered any questions I had. I felt very understood in wanting the necessary repairs done while s More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Report | Print
Nov 25, 2024 -

Ira Acura Westwood responded

Hi Kevin, we're happy to hear you had such a positive experience with Emmanuel! Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Staff are very friendly, good communication and detailed explanations, accommodating with use of loaner cars More

by nateseifert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare, Joe Sacchetti
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Nov 23, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2024

Prompt on returning calls to service your car, friendly and clean environment, very accurate and keep you updated on your vehicle and take the times to review the work. More

by M_cayemite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cesare
Report | Print
Nov 23, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Mark the service advisor was very helpful He took his time to explain everything to me More

by Sjaj1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Joe Sacchetti
Report | Print
Nov 23, 2024 -

Ira Acura Westwood responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 19, 2024

This dealership has been very easy to work with. From the purchase of the vehicle to now the ongoing maintenance, they are consistently easy to work with. More

by Jenamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 21, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 18, 2024

Noah in the service department did an excellent job of getting me in and out in a timely manner. He kept me informed at all times of the work being done, and when it would be completed. More

by Jfields1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 21, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We can't wait to see you again, have a great day.

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