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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,077 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,077 reviews

November 02, 2024

Stephen in the service department explained everything clearly and suggested what was recommended to be done now vs what could wait. More

by mariettacourtney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Nov 05, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2024

I hate to say this, but this was probably the worst car buying experience I have ever had. I wish I had one positive thing to say, except I love acuras, so I had no choice but to come to your dealership. More

by Horton9755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tholemson Francois, Maroun Matta, Joe Sacchetti
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Nov 09, 2024 -

Ira Acura Westwood responded

Thank you for bringing this to my attention. I apologize for your car buying experience with us. Customer satisfaction is a top priority. I would like an opportunity to address your concerns and to earn your business. Please contact me at your convenience. I look forward to speaking with you. Michael Nicoletti General Manager mnicoletti@iraacura.com

November 01, 2024

Long time customer for cars and service. Service manager Marc Cesare was accommodating, professional and friendly. Highly recommend More

by Phamilton1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 02, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Excellent service, great to work with, good people, no funny business. I would go back anytime. More

by Blaiszack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2024

Noah provides great attention and customer service. I would give him an A+ on coaching me through the process. More

by jasonlaprade72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 02, 2024 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Noah here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

I had a wonderful experience at Ira I came in to have my Acura worked on my Advisor was very polite and knowledgeable. I also meet Repair manager he was also very nice and addressed all my car needs . More

by mandelfernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 01, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2024

Steve Jolly was amazing! I got my oil change today and was in and out in 90 minutes. He was professional and courteous and quick. More

by melissa.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jolly
Report | Print
Nov 01, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We hope to see you soon!

October 28, 2024

Service was absoutely amazing Trevor and Mauron were very helpful at this stressful time made me feel like family. Thanks to them I got my dream car. More

by Alicia M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maroun Matta, Trevor Veerana
Report | Print
Nov 01, 2024 -

Ira Acura Westwood responded

Hi Alicia, we're happy to hear you had such a positive experience with Trevor and Mauron! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

I left this dealership really satisfied! Aziz and Bello really took care of me and made sure I had a smooth experience with my buy shopping process! More

by Sutsonkiara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph
Report | Print
Oct 28, 2024 -

Ira Acura Westwood responded

Hi, your satisfaction is our top priority. We look forward to your next visit! Take care!

October 26, 2024

I had my Acura in for a recall and the service department and employees were competent and efficient. They gave me a loaner at no cost for the 3 days. It worked out very well. More

by wolfeman7191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ceasare
Report | Print
Oct 27, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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