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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,129 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,129 reviews

March 26, 2024

Very helpful, friendly and efficient. I will definitely be back for more service. Thank you. More

by philgold3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan
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Mar 28, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a friendly and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Service facilities and programs are complete and thoughtful. And The staff is patient and welcoming. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan Bilazarian
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Mar 28, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're pleased to hear that you find our service facilities and programs complete and thoughtful, and that our staff is patient and welcoming. If there's anything else we can do for you, please don't hesitate to reach out.

March 26, 2024

Noah gave very good service, very professional. Nice communication on service progress. Loaner car was nice tooch More

by James_joyce6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
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Mar 28, 2024 -

Ira Acura Westwood responded

That's fantastic to hear! Noah provided very good service, was professional, communicated nicely on the service progress, and the loaner car was also nice.

March 25, 2024

You will surely be happy with IRA Acura everyone is nice and service is the best . More

by sueqcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 27, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

good service recommended for anyone you will come back for service I don't have any doubt. More

by domrican617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George flaherty
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Mar 26, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Great service George Flaherty always does a fantastic job-they do a great job with my car!!!! More

by Lilhay426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun
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Mar 22, 2024 -

Ira Acura Westwood responded

That's wonderful to hear! George always aims to provide fantastic service and takes great care of your car. We're thrilled that you had such a positive experience with us. If you need anything else or have more feedback to share, feel free to reach out.

March 21, 2024

George in Service dept was great, sales department was not as great as I ended up buying at another Acura dealer More

by Dave_turnerdace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Report | Print
Mar 23, 2024 -

Ira Acura Westwood responded

We're glad to hear that George in our Service department provided great service. Thank you for choosing us, and we hope to serve you better in the future!

March 20, 2024

Mari and Maroun were very professional and great to work with. Had an amazing experience. More

by cristydinis76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft and Maroun
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Mar 21, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Mari and Maroun provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 20, 2024

Best experience at auto dealership in decades. Fadia C was an awesome salesperson. Everything was great! More

by amavro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
Report | Print
Mar 22, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that you had the best experience at Ira Acura Westwood in decades! Fadia's exceptional service as a salesperson and everything going smoothly are what we aim for with every customer. We're here to make your experience exceptional every time!

March 20, 2024

This service department is absolutely terrible. They don’t know how to fix cars, communicate with customers, explain problems. They sell brand new cars and then leave you absolutely high and dry wh More

by Mdxlast time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 21, 2024 -

Ira Acura Westwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Ira Acura Westwood responded

Hello, Thank you for your review unfortunately I can not pull up your file because you did not leave your name on the review. Please contact me direct at jose.silva@iraacura.com so we can address your concern. Thank you, Jose Silva General Manager

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