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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,130 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,130 reviews

May 14, 2024

very good and responsive…. Jeff is the best, always takes good care of my vehicle… Noah Stern is also very good and helpful More

by andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Jeff
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May 17, 2024 -

Ira Acura Westwood responded

Thank you for your kind words! We're pleased you find our service great and responsive. Jeff is excellent and takes great care of our customers' vehicles, and Noah is always ready to help. We appreciate your feedback and look forward to continuing to serve you!

May 13, 2024

Thankfully I don’t have to take my vehicles in often, but when I do, I find my experience Ira Acura to be great. This is not been my experience with other Acura dealerships. More

by Acura-mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure of name
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May 17, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 13, 2024

Everyone is very friendly and helpful. Chris was very helpful and attentive as service was taking longer than anticipated. Always kept me updated with status and they do on the text messag More

by Lissienjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with those departments. I was at service department
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May 17, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the helpful assistance provided by Chris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 11, 2024

Efficient, knowledgeable. Service team takes the time to explain details of repairs and follow-ups. More

by mykelsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc and George in service dept.
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May 14, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

They provide excellent service and their sales reps are the best to deal with. Their service are provided exceptional service as well. More

by Ronaldferguson213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Goldwasser, Tholemson Francois, Fernando Lopez
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May 11, 2024 -

Ira Acura Westwood responded

We are thrilled you had a great experience with both the sales and service departments at our dealership. It's always nice to find a place that excels in both areas. Thank you for choosing us!

May 07, 2024

As always staff and service was excellent and my advisor Marc always a pleasure to work with More

by Martjohn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc ceasre
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May 09, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the pleasant assistance provided by Marc! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

Since I had a bad experience at another Acura dealership it is nice that Acura Westwood makes me feel special. More

by fedra05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMMANUEL IN SERVICE
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May 08, 2024 -

Ira Acura Westwood responded

We are glad to hear that Ira Acura Westwood is making you feel special and appreciated, especially after a bad experience elsewhere. It's important to feel valued as a customer, and we hope your experiences at Ira Acura Westwood continue to be positive.

May 03, 2024

Clean and responsive to customer concerns. Eager to provide a great experience for the customers More

by robinconnolly18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Manager
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May 07, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Really easy to schedule and make service appointments. Service was good and appreciate that they provide loaner cars. More

by malerba.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan
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May 05, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

Clean facilities, good location, generally helpful service people and staff. Communicated with client in a timely manner. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
May 02, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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