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Ira Acura Westwood

Westwood, MA

4.8
1,130 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,130 reviews

June 04, 2024

Simply excellent and it is run by professionals who have people skills. Always had a good experience More

by Yskb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 07, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

Dropped my RDX off in morning, had a Diagnosis within an hour, brakes were done and car washed by noon. Noah (advisor) kept me updated and car was ready exactly when he said it would be. Excellent customer More

by Paultgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jun 05, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2024

Attentive and efficient. The parts department was especially efficient in locating and acquiring the items needed to effectively solve my problem. Service department schedule More

by Bachekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flathery,
Jun 03, 2024 -

Ira Acura Westwood responded

Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

May 31, 2024

Emmanuel, my service advisor did a great job explaining the service department’s next step recommendations for my SUV. Thanks More

by Patc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Jun 02, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found Emmanuel to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

Excellent service. They are knowledgeable and explain all the work they perform. An other plus is that the waiting area is clean and comfortable. More

by R.coelho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George flaherty
Jun 02, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 31, 2024

Very prompt and professional . Justin and Joe handled the matter exceptionally well. Thanks for getting it done More

by WKirchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 02, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We hope you have a great day!

May 30, 2024

I have purchased three Acura MDXs since 2010 and couldn’t be happier with the sales process as well as the ongoing service and support. I have worked with Noah in the service department for as long as I can More

by Erin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern, Fadia Chamoun
May 31, 2024 -

Ira Acura Westwood responded

It's great to hear about your positive experiences with us, both in sales and service! Noah is a real asset to the service department. If there's anything else you'd like to share or if you have any questions, feel free to let us know!

May 30, 2024

Visit was handled very professionally. Arrived a little late for my appointment but was handled right away. Wait for job completion took about 2 hours but everything was taken care of More

by Jan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
May 31, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

It was nice and was experience , I was offered various services and time wise was acceptable More

by yahyanasr2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel cazeau
May 30, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 25, 2024

I am so satisfied with the service they provided for me couldn't be more pleased More

by Antonio47.lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 27, 2024 -

Ira Acura Westwood responded

We are delighted to know that your experience was pleasing! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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