Ira Acura Westwood
Westwood, MA
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Everyone at Ira Westwood was great. My salesman - Rodney was very patient, knowledgeable and helpful. The manager Raphael also made everything easy and was very helpful. I think it wa My salesman - Rodney was very patient, knowledgeable and helpful. The manager Raphael also made everything easy and was very helpful. I think it was Eric that answered at least 50 questions about the car. I highly recommend Ira Acura. More
Trusted Dealership. Highly courteous service rep, they inspect and bring up suggestions, get approval before doing any work. The complimentary Lyft rides are very helpf Highly courteous service rep, they inspect and bring up suggestions, get approval before doing any work. The complimentary Lyft rides are very helpful. More
Efficient and friendly service. Justin Robbins very helpful and reviewed the needed services. Car was returned quickly with the scheduled work completed. Justin Robbins very helpful and reviewed the needed services. Car was returned quickly with the scheduled work completed. More
Great communication skills. The service staff was amazing. Came into the dealership with an issue on my vehicle and they were quick and precise to solve the matter. The service staff was amazing. Came into the dealership with an issue on my vehicle and they were quick and precise to solve the matter. More
Work is precise and response times are good. But watch out for hidden costs. They charged $20 for 3.6 gallons of gas on the loaner car and this was billed as a separate transaction to my credi But watch out for hidden costs. They charged $20 for 3.6 gallons of gas on the loaner car and this was billed as a separate transaction to my credit card (without my knowledge). There was no mention of any fees to use the courtesy car. More
I just bought the car and it had to be maintenance. I was grateful that the dealership did the maintenance job and got my car back on the road quickly. I was grateful that the dealership did the maintenance job and got my car back on the road quickly. More
Once I get the notice on Friday with the recall on the fuel pump called fall on Wednesday, made the appointment everything went well plus other maintenance work that was done after the fuel pump and every fuel pump called fall on Wednesday, made the appointment everything went well plus other maintenance work that was done after the fuel pump and everything was perfect. Thank you. More






