Back

Ira Acura Westwood

Westwood, MA

4.8
1,077 Reviews

395 Providence Hwy

Westwood, MA

02090

Directions

By Type

Showing 1,077 reviews

November 07, 2024

Service is a busy place. Despite that, the wait was short to drop off and everything happened according to plan, including the price. More

by fener615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc was the service advisor I worked with.
Nov 09, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 07, 2024

Emmanuel was efficient as usual. Waiting area is very comfortable and the car wash accurately can out nice. More

by ms.sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Nov 09, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We hope you have a great day!

November 07, 2024

The service went very well. Very efficient. I was updated every time as to the progress of the service and was explained what was needed to be done. The service finished within More

by dcmendoza08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 09, 2024 -

Ira Acura Westwood responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Great service. Sales rep was excellent and very transparent with all information. Accomodations were provided for transportation during maintenance. More

by Earl Faulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Nov 07, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Very fast and attentive service. Complimentary beverages and accommodating while I was waiting for my car to get serviced More

by Cindy.Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel C
Nov 07, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Great service. Marc is great and always good to see Joe. Highly recommended. Honest and upfront. More

by Hippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
November 04, 2024

I just had my car serviced at this dealership for the first time, and it was an excellent experience! I feel as though I was treated fairly, respectfully, and I had visibility into the repair process as More

by edjohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Nov 07, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

I usually go to to the Brighton location for service. This was my first time in Westwood I went for a tire rotation and oil change. It was a very pleasant experience. The wait was reasonable. I definitel More

by Presumec03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Nov 04, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

George in the service department was great to work with. He was able to have my car repaired for two recalls in addition to its regular service saving me multiple visits. He was great about communicating More

by Kararamosmaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Nov 04, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

The Service was prompt and streamlined. Our communication with Joshua was courteous and excellent. Thank you! More

by sebyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mendlowitz , Joe Sacchetti
Nov 04, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.