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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,155 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,155 reviews

January 23, 2025

The staff took my car in early,finished the work earlier than promised and explained what did - and did not - need to be taken care of. Knowledgeable and professional- I appreciate their work and honesty. More

by MA Winter Golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ish Stern and Marc Casere, Joe Sacchetti
Report | Print
Jan 24, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Quick oil change. Noah was great. Informative and nice to deal with. Definitely recommend. Timely and accurate. More

by JPB16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jan 26, 2025 -

Ira Acura Westwood responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2025

Time est. for service was accurate. Detailed information provided with clear explanations. All staff very pleasant to deal with. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Jan 22, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

My service rep is always so helpful. Respectful. Always keeps me informed as to what’s going on More

by Pl9071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Jan 24, 2025 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2025

Noah addressed the issues my car was having and the error code reset was completed within the timeframe he communicated. More

by Mike L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Jan 24, 2025 -

Ira Acura Westwood responded

Hello Mike, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

told me they were running late and not washing cars due to temp. Did not offer to vac when I asked was told it would be another 30 min More

by lacaulfie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
noah service
Report | Print
Jan 22, 2025 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (508) 921-1900.

January 20, 2025

Very satisfy with my visit from today , I really recommend Ira Acura of Westwood thank you More

by Thainareyes2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Jan 21, 2025 -

Ira Acura Westwood responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Service department was fantastic. I usually get my 2020 RDX serviced at the Norwood location. More

by laceup1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
Report | Print
Jan 21, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2025

Great dealership. Very professional, and nice to work with. Comfortable atmosphere. No complaints what so ever! More

by jesnguyen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Report | Print
Jan 21, 2025 -

Ira Acura Westwood responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

I’ve been to the same dealer for 9 years and was reluctant to change. The service I received from Mark was above and beyond. I will be coming here for xxu in the future. More

by amarmendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare, Joe Sacchetti
Report | Print
Jan 19, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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