Ira Acura Westwood
Westwood, MA
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Service is a busy place. Despite that, the wait was short to drop off and everything happened according to plan, including the price. Despite that, the wait was short to drop off and everything happened according to plan, including the price. More
The service went very well. Very efficient. I was updated every time as to the progress of the service and was explained what was needed to be done. The service finished within Very efficient. I was updated every time as to the progress of the service and was explained what was needed to be done. The service finished within the time frame as expected. Thank you Marc. More
Great service. Sales rep was excellent and very transparent with all information. Accomodations were provided for transportation during maintenance. Sales rep was excellent and very transparent with all information. Accomodations were provided for transportation during maintenance. More
I just had my car serviced at this dealership for the first time, and it was an excellent experience! I feel as though I was treated fairly, respectfully, and I had visibility into the repair process as first time, and it was an excellent experience! I feel as though I was treated fairly, respectfully, and I had visibility into the repair process as the morning progressed. Excellent job by the service advisor, Emmanuel! More
I usually go to to the Brighton location for service. This was my first time in Westwood I went for a tire rotation and oil change. It was a very pleasant experience. The wait was reasonable. I definitel This was my first time in Westwood I went for a tire rotation and oil change. It was a very pleasant experience. The wait was reasonable. I definitely will continue going there. The staff was great! More
George in the service department was great to work with. He was able to have my car repaired for two recalls in addition to its regular service saving me multiple visits. He was great about communicating He was able to have my car repaired for two recalls in addition to its regular service saving me multiple visits. He was great about communicating with me about the status of my car. Pleasure to work with! More