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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
950 Reviews
Call Dealership (508) 401-7075
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395 Providence Hwy

Westwood, MA

02090

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Showing 950 reviews

March 13, 2024

Service was provided exactly as expected and service rep was polite, informative and respectful. The complimentary wash ad vac was a nice touch. More

by kgalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan Bilazarian
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're pleased to hear that your service experience met your expectations and that our service representative was polite, informative, and respectful. Providing excellent service is our priority, and we're glad you appreciated the complimentary wash and vacuum as an added touch. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 13, 2024

Thank you to Trevor from Ira Acura Westwood for making the process easy and smooth! More

by Alexes Vazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're delighted to hear that Trevor from Ira Acura Westwood made your car-buying process easy and smooth. Providing a seamless experience for our customers is our priority, and we're glad Trevor met your expectations. We'll be sure to pass along your appreciation to him. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 12, 2024

My service advisor is so help ful I really appreciate all the help and fell like I am being taken care of More

by brianaxo29
Recommend Dealer
Yes
Employees Worked With
George
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Mar 15, 2024 -

Ira Acura Westwood responded

Thank you for your feedback! We're delighted to hear that your service advisor has been helpful and that you feel taken care of. Providing excellent service and ensuring our customers feel supported is our priority. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 11, 2024

Customer service is top tier in my opinion I always get my car serviced here and it’s always a pleasure. More

by Gabeb18c1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 14, 2024 -

Ira Acura Westwood responded

We're thrilled to hear that you consistently have a top-tier experience with our customer service when you bring your car in for service. Providing excellent service is our priority, and we're grateful for your loyalty. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service in the future!

Helpful
March 10, 2024

Purchased our RDX 9 years ago and have always had it serviced at Acura of Westwood. Excellent service! Professional, knowledgeable, and thorough service providers. More

by mauricesgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, service department
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Mar 13, 2024 -

Ira Acura Westwood responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
March 08, 2024

Extremely polite and professional. Aziz was very informative and knowledgeable about the Acura product. Would never go anywhere else. Thank you for a great experience More

by jimmymac1130@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph
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Mar 11, 2024 -

Ira Acura Westwood responded

Thank you for your wonderful feedback! We're delighted to hear that Aziz provided you with a great experience, being both informative and knowledgeable about the Acura product. Providing excellent and professional service is our priority, and we appreciate your recognition. We're here to help and look forward to serving you again in the future!

Helpful
March 08, 2024

The staff is friendly and professional, this time service is fast and smooth. Great experience! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan
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Mar 13, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 08, 2024

Service department was well organized, neat, and clean. The work required was completed efficiently and accurately. More

by f.paul.robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 13, 2024 -

Ira Acura Westwood responded

We're delighted to hear that you had a positive experience with our service department! Maintaining a well-organized, neat, and clean environment is crucial for providing excellent service. We're also glad to know that the required work was completed efficiently and accurately. We appreciate your support and look forward to serving you again in the future!

Helpful
March 05, 2024

Service is wonderful have been very happy since purchasing my vehicle. Very prompt and courteous. More

by fmuzyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 08, 2024 -

Ira Acura Westwood responded

We're delighted to hear that you've been pleased with our service! Your satisfaction is our priority, and we're here to provide prompt and courteous assistance. Thank you for choosing us!

Helpful
March 05, 2024

The service person greeted me and knew my name. This doesn't happen every day. More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Mar 08, 2024 -

Ira Acura Westwood responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with Ericka and that you trust our dealership. We value your feedback and look forward to serving you in the future. Safe travels, and thank you for choosing our dealership!

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