Ira Acura Westwood
Westwood, MA
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In April 0f 2007 I traded in my 1997 Acura CL with @ 300k miles to Prime; I had bought the car there. I used their internet services and was fortunate to have Warren Newland as my salesman. Warren was the ul miles to Prime; I had bought the car there. I used their internet services and was fortunate to have Warren Newland as my salesman. Warren was the ultimate professional, grateful for my business, cognizant of my needs, and willing to insure my happiness even several months after the sale. I bought a 2007 RDX at a fair price. Warren took care of everything and I was in and out of the dealership within an hour. He impressed me as a person who prides himself on achieving customer satisfaction and representing the dealership better than any other salesman. I would recommend Warren to anyone interested in buying an Acura and will only deal with him in the future. Prime should be proud that Warren demonstrates what Prime says are their corporate values so superbly. More
I could not be happier with Prime Acura. I started with another Acura dealer in Seekonk, Ma which, after getting my deposit, seemed to suddendly change sales tactics to a more "used care sales" kind of app another Acura dealer in Seekonk, Ma which, after getting my deposit, seemed to suddendly change sales tactics to a more "used care sales" kind of approach. The Acura dealer in Walpole was my second choice only because they were not as close geographically to my home. Upon my first meeting I knew there was a real difference with this dealership. Both Ellen and Dennis convinced me that I would have a dfferent buying experience. They were right. I was dealt with fairly on my trade and everything that was said was delivered. They found a car that know one else could, the three other dealers I delt with were not able to locate the vechicle I wanted; they suggested I go for a higher option level. I had done my homework and knew what I wanted, Ellen found it in Connecticut and had it the next day. In closing I would recommend this dealershiop and these salespeople to anyone. More
My first visit to prime Acura was a experience, which ended in my purchasing of a used Acura tsx. I was initially greeted by Matt Pinto. After sitting down with me, and listening to what I was looking fo ended in my purchasing of a used Acura tsx. I was initially greeted by Matt Pinto. After sitting down with me, and listening to what I was looking for, Mr Pinto then Took me out to the lot and showed me this car that was exactly what I was looking for, pretty lucky I must say. After test driving the car, and fair negotiations, I am now driving that car. I would like to thank Matt, and the rest of the prime dealership for there professionalism, and patience. You definitely have earned a customer for life Mr Pinto. More
I had been in the market for an MDX. Received a response via e-mail in ten minutes from Nick our salesman who was great to work with throughout the process. Had a call with great prices (I had 2 other quote via e-mail in ten minutes from Nick our salesman who was great to work with throughout the process. Had a call with great prices (I had 2 other quotes) in the following hour , headed down that night where they had the car ready with my name on it. Took it for a ride got a deal on it and drove home that night. Professional and easy going, great experience, would recommend to anyone, see Nick!! More
When my car needs service, Vicky, the Receptionist, is friendly, very helpful and always greets me with a smile! Vicky makes my visit enjoyable. The service technicians are very informative and thorough friendly, very helpful and always greets me with a smile! Vicky makes my visit enjoyable. The service technicians are very informative and thorough in their jobs while I am signing in for service and when I pick up the car, too. Warren Newland, my salesman, is the best! When I was searching for another Acura, he was very helpful, informative, and made the search and decision very easy for me. No sales pressure at all. I love my Acura TL and look forward to owning Acuras in the future, thanks to Warren Newland and Prime Acura, Walpole, Mass. More
We have purchased 2 cars from Warren Newland. Our first experience was so positive that we would only buy from him the second time. Warren is extremely professional and teated us with great respect. As a experience was so positive that we would only buy from him the second time. Warren is extremely professional and teated us with great respect. As a woman, I really appreciated that! We found the other personnel at Prime Acura to also be very helpful. We never felt that is was about them making the sale, but rather about helping us to get the car we wanted and could afford. They went over and beyond our expectations to help us with financing and not pressuring us into options. I hate the stress of buying a car, but based on my last 2 experiences with Warren Newland as our salesperson and the team at Prime Acura, I am not stressed and actually enjoyed the process!! More
More than 10 years ago I bought an Acura CL from Clair. I just traded it in for an RDX after 288,000 miles. I have always felt the service department there was exceptional (especially George)in terms of fact just traded it in for an RDX after 288,000 miles. I have always felt the service department there was exceptional (especially George)in terms of factual information, customer feedback, and honesty. I dealt with Warren Newland, the head of Internet Sales. I was impressed by his professionalism, low-key demeanor, and honesty. He went above and beyond to assure my satisfaction. The day I picked up the car I was in and out within 1/2 an hour. I would highly recommend working with Warren if you are interested in purchasing. More