Ira Acura Westwood
Westwood, MA
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Ellen was a delight to work with. Very professional and knowledgeable about the vehicles I was looking at. It was a wonderful experience working with everyone at the dealership. The dealership had plenty knowledgeable about the vehicles I was looking at. It was a wonderful experience working with everyone at the dealership. The dealership had plenty of choices of vehicles to choose from. My wife and I are very happy with our purchase. More
I bought from Scott a couple of years ago. It was a positive and enjoyable experience..... so I called him to see if they had anything used in my son's price range, they did not but Scott contacted ano positive and enjoyable experience..... so I called him to see if they had anything used in my son's price range, they did not but Scott contacted another Honda dealer and put us in contact with their sales department to arrange a test drive. More
I had a very pleasurable experience working with Ellen. She is a great salesperson and was very enthused to assist me. Ellen has great follow through skills as she contacted me a week or so after my first She is a great salesperson and was very enthused to assist me. Ellen has great follow through skills as she contacted me a week or so after my first trip there. My first trip was unsuccessful but she was very persistent to get me a deal I could afford. I was very grateful for her to care about my needs and to understand all of my options. Ellen was very nice to my family and I which in turn would lead me to recommend her to anyone I know. Ellen thank you very much for taking care of me and my vehicle needs. More
Our experience buying a car at Prime Acura was extremely positive. Matt Pinto was very informative and responsive. We visited the dealership twice to test a vehicle and he was more than willing to take us positive. Matt Pinto was very informative and responsive. We visited the dealership twice to test a vehicle and he was more than willing to take us out providing unlimited time to answer our questions. Matt is obviously well-qualified and knowledgeable about the Acura product and provided a sales approach which allowed us to make a decision without excessive pressure. The general manager, Jay Dapolito, was also wonderful and had an ease about him which made buying a car at Prime Acrua a very relaxed yet professional experience. Once our decision to buy a car was made, both Matt and Jay were extremely accomodating in obtaining our car in an expedient manner and worked diligently with us to fulfill our specific needs and requests. Matt spent a great deal of time introducing us to our new car making sure we understood its mechanics. We plan to service our car at Prime Acura and will certainly recommend this fine dealership to all of our friends and family. More
I just bought a 2009 RDX from. Dale was extremely knowledgeable about the car and made me feel very comfortable with no heavy sales tactics. Denis Sr. was willing to match my price from another deale knowledgeable about the car and made me feel very comfortable with no heavy sales tactics. Denis Sr. was willing to match my price from another dealer, find the color I wanted and gave me a fair price with regards to my trade in. Overall this was the best experience I ever had in buying a car. More
In the process of purchasing a car, I have dealt with at least 5 Acura dealerships in MA and Prime was tops "in my book". When I arrived at Prime, Matt Pinto introduced himself. I found him dynamic, f least 5 Acura dealerships in MA and Prime was tops "in my book". When I arrived at Prime, Matt Pinto introduced himself. I found him dynamic, full of enthusiasm, very helpful, and knowledgable about the complex workings of the vehicles. I felt the negotiation process was fair. And, to my suprise, I came away feeling the whole experience was posative. More
This dealer, particularly the Rochefort family, offered my best car buying experience to date. Nick's effort in making me comfortable and happy with my decision and purchase was outstanding. He went abov my best car buying experience to date. Nick's effort in making me comfortable and happy with my decision and purchase was outstanding. He went above and beyond to be sure Prime Acura was my last stop for car buying. Denis Sr. and Denis Jr. were very knowledgable about the finance options and made the transaction very easy administratively. More
We recently purchased a new RDX with the help of Ellen. She kept working on our behalf until we finally found just the car that we were looking for at a fair price. Ellen was extremely friendly and knowle She kept working on our behalf until we finally found just the car that we were looking for at a fair price. Ellen was extremely friendly and knowledgeable, and the buying experience was very easy and pressure free. She continued to follow up with us after the sale to make sure that we were happy with the vehicle and to help resolve a billing issue. More
I have bought my last 4 vehicles from Richard and he has always taken excellent care of us and made it a very easy transaction. My reason for buying from Prime was Richard. If someone asked about the cars I always taken excellent care of us and made it a very easy transaction. My reason for buying from Prime was Richard. If someone asked about the cars I have purchased I always recommend they go to Prime and ask for Richard Conroy. More
Jay did a great job on Customer Service and follow up was great. Definately see a desire to make the car buying experience a pleasant one. Would like to see more attention to detail from all employees. Ve great. Definately see a desire to make the car buying experience a pleasant one. Would like to see more attention to detail from all employees. Very happy with the vehicle condition. Will return for servicing. More