
Ira Acura Westwood
Westwood, MA
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The worst dealership ever visited in 40 years. Very cheap and irresponsible. I was shopped for a recent used car. First of all, they tried to severely undercut the trade-in value, about a half of Very cheap and irresponsible. I was shopped for a recent used car. First of all, they tried to severely undercut the trade-in value, about a half of what a Lexus dealer offered. The salesperson (Phap Tran) made mistakes of sending insurance info to a wrong email address, and never tried to solve it by himself. Not even an apology. Never around the customer. Awful salesman and the whole management. More
The people I deal with at this dealership is very friendly and knowledgeable, specially George Flaherty. George takes his time to explain to you your car situation in a way for you to understand. If friendly and knowledgeable, specially George Flaherty. George takes his time to explain to you your car situation in a way for you to understand. If George is not at this dealership, there will be a big piece missing. More
Tholemson was outgoing and friendly. Matched my energy from the moment I walked into the dealership. This was the second biggest purchase of my life and he made the transaction smooth fr Matched my energy from the moment I walked into the dealership. This was the second biggest purchase of my life and he made the transaction smooth from start to finish. I appreciate his kindness and efforts throughout the process. I had a huge smile on my face when I was given the keys to my brand new Acura MDX. Keep doing the amazing work you do, thank you! More
Excellent experience. Everyone was open, honest and very friendly. Rafael and Trevor were fantastic to work with. Everything was carefully explained. I felt I could trust Everyone was open, honest and very friendly. Rafael and Trevor were fantastic to work with. Everything was carefully explained. I felt I could trust these guys early on in the process, which made for smooth sailing! More
Matt is a great guy work with knowledgeable, excellent customer service. Recently I bring my car in for AC service not blowing cold air. Service Department found AC was leaking they fixed it is nice an customer service. Recently I bring my car in for AC service not blowing cold air. Service Department found AC was leaking they fixed it is nice and cold now. I’m very satisfied with the service department. Thank you More
I found the dealership to be modern and ligt which helped to Highlight the different model Acuras on the showroom floor. The sales person who I dealt with was knowledgeable and helpful as was his manager. to Highlight the different model Acuras on the showroom floor. The sales person who I dealt with was knowledgeable and helpful as was his manager. All in all it was a very good experience. More