Interstate Toyota

I made a 6 pm appointment and upon arrival the employee, Ricky Boulette informed me it would be an hour wait to complete service on my car. Mr. Boulette reccomended I get my tires rotated for $24.00 and I a Ricky Boulette informed me it would be an hour wait to complete service on my car. Mr. Boulette reccomended I get my tires rotated for $24.00 and I agreed. While I was in the waiting area, Mr. Boulette approached me again and reccomended I get other services like air filter. I do not know much about cars so I responded I will return with my father and Mr. Boluette did not offer me anymore services. I believe it was a sales tactic to get me to purchase other services not necessarily required for my car. My car was NOT ready within an hour as Mr. Boulette promised. Even with an appointment, I waited over an hour to get my car serviced and I only completed an oil change and got my tires rotated. More

Bob and the others who helped me were friendly and made me feel comfortable while i waited and made sure the job was done in a timely manner. they were all curteous and informed me about my options in an me feel comfortable while i waited and made sure the job was done in a timely manner. they were all curteous and informed me about my options in an intellegent way and treated me with the respect of also being intellegent. More

The service of the sales person was superb!!! Very helpful and extremely friendly. It usually takes me a few weeks to make a decision on getting a car but this time it was real quick, I went to see t helpful and extremely friendly. It usually takes me a few weeks to make a decision on getting a car but this time it was real quick, I went to see the car one day, 2 days later I drove it This is my second car from this dealership. More

John came up to me as soon as I arrived. Asked what I was looking for and took me to what waas available, and when I made my choice started the paperwork. Eric then worked to get me the best financing availa looking for and took me to what waas available, and when I made my choice started the paperwork. Eric then worked to get me the best financing available. I worked out good! I would definitely reccomend you to others. More

I would Luke to recognize Alex for his hard work and dedication to your dealership. His knowledge and experience made the sale seamless and enjoyable. This was my third purchase from your dealership and dedication to your dealership. His knowledge and experience made the sale seamless and enjoyable. This was my third purchase from your dealership and I enjoy your friendliness as well as professionalism. More

When I first arrive I meet the lovely Fay with her warm friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what to expect from my visit. Sherri had to order a switch for my car seat for the lumbar support. Also after the mechanic checked my vehicle he noticed a crack in the steering crank or something. Sherri explained all this to me and we made an appoint for the next day. Upon my arrival the next afternoon, Sherri took my car directly to the waiting mechanic. Then I had a great ride home with Philip, he too is a pleasure. Later that day Sherri called to advise my car was ready and my husband drove me over. My car was ready and waiting. My only problem is that my lumbar doesn't feel like it's completely back and that the switch doesn't seem to work all the time. I explained this to Sherri and she advised I may need a new motor. I really don't want to pay for another item for this seat, I just want the lumbar support all the way back, I don't even use it. But right now the way it is, I get a lower back pain, never had this before in the 6 years I've owned the vehicle. It's only since the lumbar support went haywire. So,my overall experience was terrific, I just want the lumbar to stop hurting my back. More

The thing I appreciated most about your dealership was how easy you made it by taking care of obtaining my new insurance card and registration (all at 5:00 on a Saturday afternoon!) Antonetta was extremel how easy you made it by taking care of obtaining my new insurance card and registration (all at 5:00 on a Saturday afternoon!) Antonetta was extremely friendly and helpful as was the man I dealt with for financing (Eric?). It was a pleasure to buy my car at Interstate Toyota and you've made a life long customer out of me. More

I bought a car in December 2010 and and it needed rear suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i g suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i got the car) When I refused they became very rude and obnoxious. and to this day march 24 2011 this has not been resolved. More

I don't remember the names of the women that helped us when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount we had to pay was a little steep, but hey, what isn't these days. Overall it was a good experience. More

I was very impressed with the friendliness and professionalism with the salespeople in Interstate Toyota. They showed me around the enitre dealsherip, I saw the service center and the waiting area professionalism with the salespeople in Interstate Toyota. They showed me around the enitre dealsherip, I saw the service center and the waiting area which was very nice/modern. I liked the TV and little computer stations they had so I could surf the internet while I waited there. If you are looking for a car, I suggest you go to Interstate Toyota in Monsey and see Tony Salluhi. I went there and leased a new 2011 Camry XLE and I was extremely happy, . . . not just with the car, but the ease of how Tony handled the whole transaction with me. All my questions were addressed, he made me feel as if I was at my own home, he even brought me a cappuccino while I waited for my car to be prepped, I never had this type of treatment anywhere else!! I didn't know Interstate Toyota gave all their guests the red carpet treatment, Bottom line, they got my hook, line and sinker, I'm a fan and I don't see my self using another toyota dealership except Interstate Toyota in Monsey!!! More