Interstate Toyota

The service of the sales person was superb!!! Very helpful and extremely friendly. It usually takes me a few weeks to make a decision on getting a car but this time it was real quick, I went to see t helpful and extremely friendly. It usually takes me a few weeks to make a decision on getting a car but this time it was real quick, I went to see the car one day, 2 days later I drove it This is my second car from this dealership. More

John came up to me as soon as I arrived. Asked what I was looking for and took me to what waas available, and when I made my choice started the paperwork. Eric then worked to get me the best financing availa looking for and took me to what waas available, and when I made my choice started the paperwork. Eric then worked to get me the best financing available. I worked out good! I would definitely reccomend you to others. More

I would Luke to recognize Alex for his hard work and dedication to your dealership. His knowledge and experience made the sale seamless and enjoyable. This was my third purchase from your dealership and dedication to your dealership. His knowledge and experience made the sale seamless and enjoyable. This was my third purchase from your dealership and I enjoy your friendliness as well as professionalism. More

When I first arrive I meet the lovely Fay with her warm friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what to expect from my visit. Sherri had to order a switch for my car seat for the lumbar support. Also after the mechanic checked my vehicle he noticed a crack in the steering crank or something. Sherri explained all this to me and we made an appoint for the next day. Upon my arrival the next afternoon, Sherri took my car directly to the waiting mechanic. Then I had a great ride home with Philip, he too is a pleasure. Later that day Sherri called to advise my car was ready and my husband drove me over. My car was ready and waiting. My only problem is that my lumbar doesn't feel like it's completely back and that the switch doesn't seem to work all the time. I explained this to Sherri and she advised I may need a new motor. I really don't want to pay for another item for this seat, I just want the lumbar support all the way back, I don't even use it. But right now the way it is, I get a lower back pain, never had this before in the 6 years I've owned the vehicle. It's only since the lumbar support went haywire. So,my overall experience was terrific, I just want the lumbar to stop hurting my back. More

The thing I appreciated most about your dealership was how easy you made it by taking care of obtaining my new insurance card and registration (all at 5:00 on a Saturday afternoon!) Antonetta was extremel how easy you made it by taking care of obtaining my new insurance card and registration (all at 5:00 on a Saturday afternoon!) Antonetta was extremely friendly and helpful as was the man I dealt with for financing (Eric?). It was a pleasure to buy my car at Interstate Toyota and you've made a life long customer out of me. More

I don't remember the names of the women that helped us when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount we had to pay was a little steep, but hey, what isn't these days. Overall it was a good experience. More

I bought a car in December 2010 and and it needed rear suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i g suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i got the car) When I refused they became very rude and obnoxious. and to this day march 24 2011 this has not been resolved. More

I was very impressed with the friendliness and professionalism with the salespeople in Interstate Toyota. They showed me around the enitre dealsherip, I saw the service center and the waiting area professionalism with the salespeople in Interstate Toyota. They showed me around the enitre dealsherip, I saw the service center and the waiting area which was very nice/modern. I liked the TV and little computer stations they had so I could surf the internet while I waited there. If you are looking for a car, I suggest you go to Interstate Toyota in Monsey and see Tony Salluhi. I went there and leased a new 2011 Camry XLE and I was extremely happy, . . . not just with the car, but the ease of how Tony handled the whole transaction with me. All my questions were addressed, he made me feel as if I was at my own home, he even brought me a cappuccino while I waited for my car to be prepped, I never had this type of treatment anywhere else!! I didn't know Interstate Toyota gave all their guests the red carpet treatment, Bottom line, they got my hook, line and sinker, I'm a fan and I don't see my self using another toyota dealership except Interstate Toyota in Monsey!!! More

Unbelievably bad experience. I went to the dealership with the Consumer Reports 'build a car' report. The report had a price that Interstate would charge for a Sienna, with the roof rail cross bars as an with the Consumer Reports 'build a car' report. The report had a price that Interstate would charge for a Sienna, with the roof rail cross bars as an option. I agreed to buy for that price. When I brought the car home, I realized that the crossbars were not there. The salesman, John, was understanding and did work to resolve the problem, but upper management was certainly far from understanding and cooperative. Would certainly not go back here for Service, and have no confidence that their supposed 'lifetime power train warrantee' would not somehow be voided. Additionally, make sure you ask about all costs associated with the purchase of a vehicle. After looking over the paperwork, we found a $379 administrative charge. Considering we paid cash, it's hard to imagine what this is for, other than additional profit. It indicates that this is negotiable, however, it is totally glossed over while signing papers as you are picking up the car, so unless you 'catch' it, and then threaten to walk away from the deal, you are stuck with this hidden cost. More

This Guy or should i say weasel makes you purchase items without disclosing what it is. Also when confronted and asked to remove item not wanted he says" It's to late, sorry" u signed!!!! Bad business , ba without disclosing what it is. Also when confronted and asked to remove item not wanted he says" It's to late, sorry" u signed!!!! Bad business , bad everthing. Do not go here! Go to rockland Toyota!or call prestige 201-825-2700 More