Interstate Toyota

It was a great and overall smooth and efficient experience. I had good discussions about what I was looking for in my next car, my financial situation and timing for getting a new lease. It was eas experience. I had good discussions about what I was looking for in my next car, my financial situation and timing for getting a new lease. It was easy to discuss this and have the car, my payment and timing of getting my new car all happen as I needed. The pickup of car went smooth and the car was beautiful, full of gas and I got the usual walkthrough of the car features, ect. All paperwork was ready and discussed with me. I was happy that it was straight to the point vs. taking forever to go through the contracts as I have leased four times from Toyota to date. General customer service and friendliness of the staff in the dealership while I was there was beyond my expectations. More

I will definitely recommending this dealer to all of my family and friends. This is the only dealership that I've bought a new car for less time time in the dealership. They are straight forward with thei family and friends. This is the only dealership that I've bought a new car for less time time in the dealership. They are straight forward with their deals, and I don't feel that I was ripped off. They will really help you to get the car that fits on your budget.Plus the manager and the sales person was very helpful and friendly. More

Keep up doing a great job You guys are excellent We Keep up doing a great job You guys are excellent We come to see you again I bring more friends and Family i see you again Keep up doing a great job You guys are excellent We come to see you again I bring more friends and Family i see you again More

I would not recommend this dealership for service to anyone for the following reason. I brought my car in today for an oil change, ny state inspection and a recall notice. Made an appointment for 11:3 anyone for the following reason. I brought my car in today for an oil change, ny state inspection and a recall notice. Made an appointment for 11:30. Arrived on time. Was told on the phone when I made my appointment that it would take no longer than an hour and a half which I thought was very long but I said it was fine. Arrived at 11:30. At 1:30 I looked outside and my car was sitting outside but my service provider had not come to find me since I was waiting and he knew it. At 1:45 I went to find him and he is on his cell phone texting or playing a game. I asked about my car and he looked at his desk and low and behold my paperwork is sitting there. Why did I have to go find him? To top it off the dealer didn't have the parts to fix the recall and I need to return in 2-3 weeks for the work to be done. What is going on at this dealership? This is why I never go to the dealer for basic maintenance. The only reason I went today was because of the recall. I cannot wait until someone contacts me and asks for my experience there. Overall experience = 0 stars. They should be ashamed of themselves to call themselves service providers. They should go to Honda for service training. The service manager should be fired for this lack of service at this dealership. More

Home of the 4 hour oil change. Champagne taste dealership with a beer wallet budget. Go here only if you want to be ripped off. Thanks for stealing my last pension check! with a beer wallet budget. Go here only if you want to be ripped off. Thanks for stealing my last pension check! More

My boyfriend and I recently spent an entire Sunday afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed, we were congratulated, we got the keys to the car and drove it home that day. Fast forward 24 hours to where we get a call saying they actually can't give us that deal, and can we come back and sign paperwork that will raise our interest rate to 2.9% and increase our monthly payments by 15%. I expected so much more out of Toyota and am frankly disgusted at their complete ineptitude. I have never heard of a dealership back-tracking on a contract let alone calling a customer back to the dealership in an attempt to charge them more. We gave them back the car and want nothing more to do with Interstate Toyota. I know car dealerships can be shady but this one takes the cake. We'll be taking this up with the larger Toyota corporation... More

Great experience at interstate Toyota. The sales staff were helpful and friendly. They showed knowledge about the Toyota product and were ready to answer any question that I had. I would highly recommend were helpful and friendly. They showed knowledge about the Toyota product and were ready to answer any question that I had. I would highly recommend this dealership. More

It was a great experience. Was brought into the dealership by Eric Scharf and with his assistance getting me taken care of by a sales person, it was a great experience from start to finish. Apprec dealership by Eric Scharf and with his assistance getting me taken care of by a sales person, it was a great experience from start to finish. Appreciate Eric's help in making this deal happen More

To be frank, my intent was to get some prices from Interstate Toyota to bring back to another Toyota dealership to have them beat the price so I can make my final purchase. My plan was foiled when I w Interstate Toyota to bring back to another Toyota dealership to have them beat the price so I can make my final purchase. My plan was foiled when I was greeted by the Interstate staff. Eileen Charles/Sales had my business at "Welcome to InterstateToyota". So genuine. Jeff Susman/Sales Manager, made magic happen (for my wallet) when his fingers went to work on that keyboard. My wallet and I want to thank you for your time. Usually, the salesperson will have to talk to the manager in the back to "discuss pricing" but not here at Interstate. The Mangerial team is situated in the middle of the sales center. Up close and personal with the potential customers. John/Financial Manager: took minutes to have all my paperwork ready for my new purchase. Justin Goetz/Salesman,Electronic wizard (my name for him) went out of his way to program and link my phone to the car. I forgot my Pandora password, he went beyond his call of duty to assist me in making sure my new Camry XLE was enriched with the latest tunes as I drove away onto Route 59. Joe M/Service expert; answered some challenging technical questions on the spot Ralph/salesman; greets you with a warm smile when you walk by The staff at Interstate showed respect, kindness, courtesy with their Professional demeanor. Unlike other Mill like dealerships, Interstate is a TRUE GEM to shop for your next car. They are like a Mom and Pop's place and who doesn't like a good Mom's and Pop's place. Interstate Toyota 411 Interstate 59 Airmont, New York It's worth the trip to drive away in a quality, well priced car! More

The only reason we came back was because of Steve's follow-up phone calls. Then Jeff was willing to work with us. And Eric was super easy to work with. Great bunch a people. follow-up phone calls. Then Jeff was willing to work with us. And Eric was super easy to work with. Great bunch a people. More