Interstate Toyota

I am very disgusted with this dealership. I have spent a lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the bill for that car repairs then got ripped off buying another car. I didn't have time to think before they had me buying another car. I only had a choice of red or black and thrown into another huge car payment. They said they were doing me a favor just a major screw job. I don't want that mechanic to ever touch my car again.He lied and said I had no brakes then changed his story and said his foot hit the gas instead of the brake. He was in a hurry because it was the last hour before they went home. I talked to the mechanics I work with and they said he should be fired and there was no reason for that if it was fixed right. I have lost faith with this dealership. I don't trusted your dealership,too many things I saw that went down. Its been a week but still very upset with this dealership. Your guys should learn to respect the cars so your customers don't have to pay for their mistakes. He should pay for the repairs he messed up the car . It was in good shape when I left it there. Let's face it he could of hit and killed someone because he was in a hurry. More

I was able to enter the service area when I arrived quickly. The time estimate for the service was accurate and reasonable. The staff was very courteous. quickly. The time estimate for the service was accurate and reasonable. The staff was very courteous. More

I made the appointment with Paul. I was surprised at how accommodating he was, despite the fact that I waited until the night before to make it. When I arrived I was helped immediately and all my concerns w accommodating he was, despite the fact that I waited until the night before to make it. When I arrived I was helped immediately and all my concerns were addressed. My car was ready promptly, sooner than expected. The process was simple and the team at Toyota of Monsey is friendly, knowledgable, and efficient. It's the only place I purchase my vehicles due to the overall experience. More

My 3 year lease was 2 months away and they were able to get me out of the old lease and into a new car with little money out of pocket. End up with leasing another car for my wife,a brand new Rav 4. get me out of the old lease and into a new car with little money out of pocket. End up with leasing another car for my wife,a brand new Rav 4. More

after being deceived by the financial manager who misinformed me about the price of an extended warranty, I called there about an hour later when I noticed. I was told he would call me back but when misinformed me about the price of an extended warranty, I called there about an hour later when I noticed. I was told he would call me back but when he did not I called there again because I knew the dealership would be closing soon. He told me that in order to change it I would have to come down and sign new paperwork and that they would be closing in a few minutes and were closed on Sunday. I told him I would be in Tuesday to sign new forms, which I did. After that form was not submitted to the proper place I filed a complaint with Toyota customer service. The dealership told me they would handle it and after several more complaints I went down and filled out another set of forms. The financial manager told me if I gave him my check for my first payment he would overnight it and get it taken care of. One week later my loan has not been fixed and my payment is now late because my check was apparently never mailed. I will never buy or recommend a Toyota to anyone I know after the experience with Interstate Toyota of Airmont, NY. The only reason I did not check "very bad" was because the sales person I dealt with was very helpful and I do not have a bad word to say about him. More

My "Toyata-Corolla 2010" has been restored after collision. It looks like new one now. I deeply appreciate Molly Summerton's professional involvement and friendly attitude. after collision. It looks like new one now. I deeply appreciate Molly Summerton's professional involvement and friendly attitude. More

Bad negligent service. the service guy lost my paperwork, didnt know whether my car service was complete, led to an extra hour of wait. Overall bad experience not going there again. If you want business retr didnt know whether my car service was complete, led to an extra hour of wait. Overall bad experience not going there again. If you want business retrain your staff please. More

Having issues with navigator. Called made an appointment to get it updated. Brought the car in, was first told the man who was trained was in school, than it would take 2 hours to do the update. Brought th to get it updated. Brought the car in, was first told the man who was trained was in school, than it would take 2 hours to do the update. Brought the car in to get the work done, after an hour I was told they could not find the software update. Believe it or not service here has actually improved. More

I was welcomed by Melissa (Who was very good). After I put my offer on the table for a used car Mr. Alex who is supposedly the final decision maker started yelling about my offer. If it was low e could ha put my offer on the table for a used car Mr. Alex who is supposedly the final decision maker started yelling about my offer. If it was low e could have plainly said it is low and he cant do it. Instead he choose to yell at me and started saying that I offend him by giving that offer. I showed him a better car priced lower than his car, this is when he started saying that I will buy that car from the other dealership and sell it expensive. Good Job Interstate Toyota ! You guys are the worst dealership ever. I would not recommend anyone to buy from these guys. STAY AWAY.... OVER PRICED and CRAP SERVICE More