Interstate Toyota
Airmont, NY
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Great service Anthony DeChaump in the Service Dept is absolutely AWESOME. He’s is very helpful and has a great disposition and a wonderful smile. Thank you. Anthony DeChaump in the Service Dept is absolutely AWESOME. He’s is very helpful and has a great disposition and a wonderful smile. Thank you. More
10 K maintenance Making appointment was easy. Called from a phone number previously registered with dealer so appt setup time minimized. Overall service appointm Making appointment was easy. Called from a phone number previously registered with dealer so appt setup time minimized. Overall service appointment took approximately 1.5 hours from entry to exit. Service advisor went to over everything in detail. My only pain point was the vehicle was NOT washed as it has been upon service completion. More
Great Experience! I brought my 2018 Camry in for routine maintenance. Everyone was courteous and very friendly helping to make the process quick and efficient. I wait I brought my 2018 Camry in for routine maintenance. Everyone was courteous and very friendly helping to make the process quick and efficient. I waited for my car and I was in and out in less than one hour. So glad I found Interstate Toyota. A delightful experience! More
Disappointed! Every time you go there, they find issues which don't exist trying to sell you stuff. I went there with 2 complains none of them ware addressed. The Every time you go there, they find issues which don't exist trying to sell you stuff. I went there with 2 complains none of them ware addressed. The only thing they did was to fail my state inspection due to worn out tires trying to sell me new expensive tires. Don't go there!!! More
Total scam after we agreed upon a final price I went to Interstate Toyota today to buy a SR5 4Runner four-wheel drive base model. The MSRP for that car was 38k. With a lot of negotiating with the I went to Interstate Toyota today to buy a SR5 4Runner four-wheel drive base model. The MSRP for that car was 38k. With a lot of negotiating with the sales representative named Darcy and Alex the sales manager. In writing we agreed upon a price which was 38500 including leather seats, tax title and all the other fees that the dealership has(OTD). 38500 was my final. then I go up to the sales manager and he said he did not agree upon 38500. So the sales representative argued with the sales manager that HE was wrong at it was 38500 including leather. Out of frustration I said 39000 including everything that I mentioned (which I shouldn't do because we already agreed upon 38500 but I did anyway). I shook the sales representative and because the sales manager agreed upon the price 38500 or 39000 (I gorgot which one).... Then the general manager named Teddy Maldonado came in and said that price was unacceptable. During that same time Darcy was already starting to fill out the paperwork. Then Darcy left because the general manager said to. The general manager started negotiating the price to a higher price which was not agreed upon. The general manager Teddy started raising his voice right next to my face while writing numbers on a piece of paper. Out of frustration I kept saying that it is unfair that he is renegotiating when we ready agreed upon a price which was 38500 or 39000 (including everything that I mentioned tax title out the door including leather interior) I am highly upset because we spend over 3 hours negotiating to get to a price and the general manager comes and screws up everything. The general manager's showed attitude towards me because he's not making enough profit, it's not my fault. Coming in complaining to me that the price isn't right after I already agreed upon a price with the sales manager and the sales representative. The general manager has been rude and very disgusting straight in front of my dad and me and also he crumbled up the paper which shows the price (and the process of our negotiation) and threw it in the garbage. I was truly mad at the general manager for showing lack of customer support which Toyota should be about. More
Excellent I'm very impressed with the service at Interstate Toyota. My first experience I waited 35 minutes for my car to be service. My second experience was a I'm very impressed with the service at Interstate Toyota. My first experience I waited 35 minutes for my car to be service. My second experience was a little under an hour as I was told when checking in my car. More
As I walked in to the dealer i was greeted by Irene Because They were very courteous and explained everything that I wanted to know about the car. Irene went beyond to get me a good deal Because They were very courteous and explained everything that I wanted to know about the car. Irene went beyond to get me a good deal More
excellent and knowledgeable service Jason provided excellent and knowledgeable service. Glenn was also top notch. My second purchase from the guys at Interstate Toyota. Always a pleasur Jason provided excellent and knowledgeable service. Glenn was also top notch. My second purchase from the guys at Interstate Toyota. Always a pleasure to work with them. More
Great service department technicians were very professional and helpful. I will continue to bring my vehicle here for service. The best part was the coffee it made department technicians were very professional and helpful. I will continue to bring my vehicle here for service. The best part was the coffee it made my wait even better. More
The best service around! Old school Honest! Fabio and his team are amazing. I was treated like a queen. Anthony my sales rep is still in touch with me and made sure I was happy. These guys went Fabio and his team are amazing. I was treated like a queen. Anthony my sales rep is still in touch with me and made sure I was happy. These guys went above and beyond my expectation. Glen was super helpful & honest to the core. More