Interstate Toyota

tanaka air bag replacement for totyota corolla 2012 made an appointment 1 week in advance, work was well completed in less than 2 hours. though when I picked up the car, the top glove compartment conte made an appointment 1 week in advance, work was well completed in less than 2 hours. though when I picked up the car, the top glove compartment contents were scattered on the passenger side floor mat. it would have been helpful if I was told to remove the contents before the service for the air bag replacement. The work completed was efficient and very timely, hope to use this dealership in the future. More

Impeccable service department I took my 2016 RAV4 for service. Ricky in the service department took care of me. I was in and out in a timely fashion and Ricky was absolutely fant I took my 2016 RAV4 for service. Ricky in the service department took care of me. I was in and out in a timely fashion and Ricky was absolutely fantastic, courteous and couldn’t do enough to make my time there a pleasant experience. More

Great service on my car service Tech Ricky was knowledgeable, and professional. He answered all my questions and concerns. There is nothing I can complain. He has great customer serv Tech Ricky was knowledgeable, and professional. He answered all my questions and concerns. There is nothing I can complain. He has great customer service skills. More

Amazing experience at Interstate Toyota! Walking through the door I was greeted by the manager who quickly listened to my needs and immediately got to work on a great deal. My sales rep and t Walking through the door I was greeted by the manager who quickly listened to my needs and immediately got to work on a great deal. My sales rep and the finance manger experience was top notch as well, they were both knowledgeable and efficient. I strongly suggest Interstate Toyota as your only Toyota dealer in the Bergen/Rockland/Westchester area. More

Exceptional work The service was excellent all the features was explained in detail by Andre and an appointment was made in the future for a service . I think he went The service was excellent all the features was explained in detail by Andre and an appointment was made in the future for a service . I think he went about and beyond to make sure we are satisfied More

Really? I only take my Sienna here. Great work no doubt but how long does it take for an oil change on a brand new Sienna? 30mins, 45mins, 1hr, 1hr and 30mins I only take my Sienna here. Great work no doubt but how long does it take for an oil change on a brand new Sienna? 30mins, 45mins, 1hr, 1hr and 30mins? No, it was 2hrs. You can imagine I was boiling when 4 other customers who came after me left before me as well. I'd like to thank Mr.Amededjisso for totally forgetting about me. I'd have a lot more respect if he said it was his fault instead of showing me what they've done with the Van telling me they checked hoses and alignment. Don't insult my intelligence!!! I had an appointment, the other 4 didn't!! Wake up! More

Poor customer service Made an appointment for an inspection, was told by salesperson, Hameed, it would take 20 minutes with an appointment, it was more than 1.5 hours and o Made an appointment for an inspection, was told by salesperson, Hameed, it would take 20 minutes with an appointment, it was more than 1.5 hours and on Top of that I was kept waiting 23 minutes waiting for shuttle to.pick.me up after calling several times being constantly reassured that that the shuttle would be there in 5 minutes. Not truthful and kept me waiting in the cold. Poor customer service. Would like owner to call me regarding this experience. Thank you. More

Fast and friendly service I was immediately greated. The sales team were all friendly even if they were not your representative they offered water coffee and said hello. It was I was immediately greated. The sales team were all friendly even if they were not your representative they offered water coffee and said hello. It was refreshing More

Bought a used car I was in the market for a used commuter car and found one at this dealer. The salesman Anthony and the Finance manager Glenn were outstanding. Very qu I was in the market for a used commuter car and found one at this dealer. The salesman Anthony and the Finance manager Glenn were outstanding. Very quick and simple. Will defiantly be buying my next car from them. More