International Subaru Orland Park
Tinley Park, IL
Filter Reviews by Keyword
By Type
450 Reviews of International Subaru Orland Park
This was our first new car. My wife and I visited the dealerships of many different car companies as we narrowed our search for the right car. We were looking for a small to mid size SUV. We really didn' dealerships of many different car companies as we narrowed our search for the right car. We were looking for a small to mid size SUV. We really didn't have much interest in a Subaru, we'd never known anyone who owns one, but Consumer Reports rated the Forester a top pick so we decided to give them a chance. The dealership was clean, quiet, and not at all crowded. Sales associate Mike O'Meara met us at the door. He was very polite and friendly. Mike answered all of our questions and was very knowledgable about the vehicle. It didn't take us long to decide to purchase the Forester. We were sold on the dealership as much as we were the car. Our experience at International Subaru was by far the best customer service we'd received in our search. More
International Subaru found us the vehicle we were looking for when other dealers could not and provided it at a great price. Mike did a excellent job of reviewing the details of the car with us. for when other dealers could not and provided it at a great price. Mike did a excellent job of reviewing the details of the car with us. More
If I knew buying a car would be this easy...I just purchased a 2012 Subaru Legacy that I ended up ordering because I wanted a 6 speed. Mike was so helpful and made buying my beautiful new car simple a purchased a 2012 Subaru Legacy that I ended up ordering because I wanted a 6 speed. Mike was so helpful and made buying my beautiful new car simple and painless! I did not have to haggle and I didn't walk out with a headache! Mike was knowledgeable and friendly, he kept me informed while I waited for my car to get here. He even texted me a picture when the car finally got here and was off the truck! I have had a wonderful experience with Mike and the rest of the guys at International Subaru! More
Unbelievably poor sales department. I came in to look at a 2011 Subaru WRX with the possible trade-in of a 2006 Tribeca. I spoke with a salesperson (I believe his name was Mike) on the phone and of course, a 2011 Subaru WRX with the possible trade-in of a 2006 Tribeca. I spoke with a salesperson (I believe his name was Mike) on the phone and of course, he was friendly and said he would work with me as best as he can. Upon showing up to the dealership I was looked at like a complete foreigner with all the other sales people holding their noses high like I shouldn't even be there. When I asked about my trade-in I was told I would be getting a at least 3-4 thousand less than what Subaru offered online for their guaranteed buy-back offer even though this dealership was part of the program. Mind you the Tribeca was in pristine condition as well with no dings, scratches, or any other type of blemish. I even had it detailed for the sole purpose of getting that trade-in value Subaru was offering. This place was not worth my time nor my money. I ended up going a little further up north to Grand Subaru. Purchased my WRX there since their service was top-notch. Got the same exact trade-in value as Subaru offered online as well. At least the guys at Grand are genuine and care about the customer. International Subaru just wants your money and if the customer looks like a million bucks, the sales people will be willing to sell their souls for your dollar. More
I had a good experience buying a 2011 forester. Got a good price and good trade in value. But I did my homework and had my numbers worked out before going in, but they met my prices with no haggling or good price and good trade in value. But I did my homework and had my numbers worked out before going in, but they met my prices with no haggling or hassle over extra charges. Have not been impressed with the service dept. It's very slow (up to 2 hrs for an oil change!). And it's hard to even get someone on the phone to make a service appt. More
No pressure. Ken was extremely knowledgeable about thr product. The manager Terry was helpful and gave us more for our trade than the other Subaru dealer we went to. We love our new Outback and thank Ken, product. The manager Terry was helpful and gave us more for our trade than the other Subaru dealer we went to. We love our new Outback and thank Ken, Terry and Scot for making it happen. We already sent in a neighbor to buy their new car. More
Great dealer. Showroom is very nice. Very accommodating! Nice people. Did not forget our names, even when we came back for a scratch touch up. Great people and awesome car! accommodating! Nice people. Did not forget our names, even when we came back for a scratch touch up. Great people and awesome car! More
Best experience I every had buying a new car. I went back three times before purchasing a 2012 Outback. Ken was outstanding. Very pleasant, low pressure and extremely knowledgeable, he really knows what he's three times before purchasing a 2012 Outback. Ken was outstanding. Very pleasant, low pressure and extremely knowledgeable, he really knows what he's selling. He made buying a new car a pleasurable experience. I would definitely recommend International Subaru of Orland Park. More
I had a great experience at International Auto in Orland Park. I went in thinking what was going to be a pain, turned out to be one of my best experiences in buying a car, no pressure, I couldn’t believe i Park. I went in thinking what was going to be a pain, turned out to be one of my best experiences in buying a car, no pressure, I couldn’t believe it. The car I bought was a 2012 Impreza. Terry and John were so helpful, knowledgeable and answered my numerous questions. Whatever they did not know they went and asked the tech or found someone who did. The deal I got was unbelievable. I have 228,000 on my car now and when it is time I'll be there for another Subaru. Thank you Terry and John, you both get five stars, see you soon More