International Subaru Orland Park

Straight shooters with a great deal This is the second time I have dealt with international Subaru, Mike was straight up giving an awesome deal without haggle. The time saved of going be This is the second time I have dealt with international Subaru, Mike was straight up giving an awesome deal without haggle. The time saved of going between my sales person and him was great without needing to do a lot of haggling. More

Excellent service Larry Sweis was awesome and the rest of the team made my purchase so easy! Will definitely go back when in market for another vehicle !!! Larry Sweis was awesome and the rest of the team made my purchase so easy! Will definitely go back when in market for another vehicle !!! More

Extremely helpful and refreshing experience I worked with Elliot and Janine on getting my brand new Subaru. Both were more than happy to help me with all my questions. I would easily buy from I worked with Elliot and Janine on getting my brand new Subaru. Both were more than happy to help me with all my questions. I would easily buy from this dealership again when I need a new car. More

Feeling truly blessed by Subaru Great service from Marty, he was truly knowledgeable about the Outback he made sure that was happy with my new 2019 and also got me a great deal with Great service from Marty, he was truly knowledgeable about the Outback he made sure that was happy with my new 2019 and also got me a great deal with everything I wanted in the car, I thank him for his honesty and knowing if I have any questions or concerns he's there to help😊 More

1st time back to a Dealership in 15 years-IT WAS AWESOMe! After several high-pressure trips 15-16 years ago I opted to never return! I softened and so glad I did! Salesman/Ryan was zero pressure and very know After several high-pressure trips 15-16 years ago I opted to never return! I softened and so glad I did! Salesman/Ryan was zero pressure and very knowledgeable & finance/Janine was very helpful. The only issue the entire time was ComEd was having issues in the area and the internet kept going down making the contract hard to finish. We made it and I'm a happy camper in my new Outback! Thanks More

Thorough and efficient experience Very pleased with our purchase. Our daughters first car is a safe one and we are ready for any weather the Chicago area brings us. Thanks again Orla Very pleased with our purchase. Our daughters first car is a safe one and we are ready for any weather the Chicago area brings us. Thanks again Orland Subaru. More

No pressure, no games purchase experience. In 2018 I did a "what if" car search and I was 90% sure my next car would be a Suburu Crosstrek. The salesman, Ken Voogt, was very helpful during my v In 2018 I did a "what if" car search and I was 90% sure my next car would be a Suburu Crosstrek. The salesman, Ken Voogt, was very helpful during my visit and he helped me learn more about the Crosstrek. I decided not to buy in 2018, but I knew I would choose International Suburu in the future. In May 2019 my Toyota Corolla's engine had a leak in the head gasket. It needed an engine replacement. The car had 180,000 miles and it was eleven years old. Time to buy a new car. I did a Truecar search and got an idea of what the car might cost me. I was contacted by several Chicago area Suburu dealers. There are only three close enough to Orland Park, Illinois, so that eliminated the others. Only two had the exact model I wanted and International Suburu was closer to my house. Entering the dealership and just by chance the salesman, Ken Voogt was assigned to wait on me. We both remembered last years meeting and I felt at ease with Ken's respectful way of communicating. I told Ken I was serious about buying and that I chose a car from his inventory. The finance department gave me a payment breakdown. I took it home to think about and run the numbers on my computer. I subtracted the downpayment and found the numbers to be be too high. I talked to Ken and he came back to me with their lowest numbers. My payment software came up with a slightly lower payment, but I decided to go with their price because of the dealership location and because that Crosstrek was exactly what I wanted. Before my final choice I did one test drive of a Honda HRV. It was a similar class to the Crosstrek. I didn't like it, so the Crosstrek stayed my choice. The only negative thing that went wrong was when they misplaced one of my Crosstrek's keys. They gave me a form promising to deliver a second key. No big deal. It was an overall no pressure, no games experience. Brian H. More

Disappointed with managment;did not follow through on sales Brought in new car on April 10 for a scheduled oil change that we were told would be free at time of purchase. Girl at service desk told my wife they Brought in new car on April 10 for a scheduled oil change that we were told would be free at time of purchase. Girl at service desk told my wife they could service it right away instead of leaving it and asked my wife about rotating the tires. My wife agreed and figured it went with the first time oil change. After servicing vehicle, front desk girl told my wife it would be $109. Wife told her it was supposed to be free. Girl said that promo has stopped the Monday before (April 8). Two days later, April 12 I called and talked to a manager named Carlos. He told me that Eric was service manager and that would e-mail him are concerns and that Eric would call us back. He Didn’t. I called Eric on April 18. He apologized about incident and that we were to get a full refund. He told me we would receive a check in 7 to 10 days. No Check Came. I called May 22 and asked to talk with General Manager of International Motors. I talked with women who answered and asked reason for call. I told her. She put me on hold and tried to contact Eric. She told me Eric wasn’t picking up, but assured me that he will get message and call me back. No Call. We are very disappointed with the management lack of response and poor business ethics. Wish we had bought elsewhere More

Great Dealership! Great place to buy a car. A very professional atmosphere. The sales people treat you with respect. They listened to what I said and gave me a a great Great place to buy a car. A very professional atmosphere. The sales people treat you with respect. They listened to what I said and gave me a a great price. I strongly recommend International Subaru! More

Great first time experience! I don't think that my first Subaru purchase could have went any better! Working with Larry Sweis made it an easy, no pressure purchase! He was beyond I don't think that my first Subaru purchase could have went any better! Working with Larry Sweis made it an easy, no pressure purchase! He was beyond accommodating and a pleasure to work with More