
Infiniti of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
795 Reviews of Infiniti of Smithtown
Service Experience I had a minor issue with my Q50S that was handled under warranty. Chris Copabianco in the service department is always a pleasure to deal with at the I had a minor issue with my Q50S that was handled under warranty. Chris Copabianco in the service department is always a pleasure to deal with at the Smithtown, NY location. He's attentive, personable and makes the experience as easy and convenient as possible. More
Excellent first experience with Competition Infinity Could not be more pleased with my experience at this dealership. I bought a car from Carvana and had some issues with the headlights and went to Comp Could not be more pleased with my experience at this dealership. I bought a car from Carvana and had some issues with the headlights and went to Competition to have it checked out. Had the good fortune of pulling into the dealership in the morning and having Chris Capobianco as my service advisor. This is the first time I have owned anything other than an Audi so Chris had to deal with a lot of questions about the usage of the instrumentation of the car along with the service request. They did a diagnostic while I waited in their clean waiting room where I worked on my laptop and enjoyed some Starbucks coffee. Chris returned with the report and explained everything that should get done and said he would deal with the Carvana/Silverrock warranty folks. I left the dealership in a clean loaner and return 3 days later and everything was taken care of. I simply signed on the dotted line and drive away satisfied. I will be making the drive out to St. James if I need anything in the way of service on my QX60 More
Great experience! This was by far the best car buying experience I have ever had. Adam was helpful, friendly and knowledgeable. He wasn’t too pushy and we actually enjo This was by far the best car buying experience I have ever had. Adam was helpful, friendly and knowledgeable. He wasn’t too pushy and we actually enjoyed our time with him. He even had coloring books to occupy my young child . Would totally recommend Adam and everyone else at Competitions Infiniti. More
First class treatment I leased my 2019 qx50 from Paul in sales who was paired with me by one of the best sales managers in the business, Rob Hoffman. This morning I came in I leased my 2019 qx50 from Paul in sales who was paired with me by one of the best sales managers in the business, Rob Hoffman. This morning I came in for service and had to leave a good review. I’ve never dealt with a more polite and curtious staff. The service department is so far from what I’m used to and I couldn’t be happier. Treat yourself and come down to Competion INFINITI and see what first class treatment is supposed to be. More
Excellent/ Easy Service I do not enjoy the anticipated difficulties in getting a new car, like most people. I spoke with personnel from numerous dealerships and was very luck I do not enjoy the anticipated difficulties in getting a new car, like most people. I spoke with personnel from numerous dealerships and was very lucky to get Anthony Davis at Competition Infiniti . Everything was straightforward and I was pleasantly surprised how well the transaction went. Anthony was informative and addressed any of my concerns. Even after the deal was done he still continued with his excellent service. I found them to be fair and I would go there again. Thank you. More
Competition infiniti St James, Robert Gould excellent The service department at Competition is excellent. Robert Gould and his team were very curtious. They explained exactly what they were doing, and r The service department at Competition is excellent. Robert Gould and his team were very curtious. They explained exactly what they were doing, and recommended future service without being aggressively pushy. I would definitely recommend Compeition More
Vanessa Caruso Is excellebt From beginning to the delivery of the car Vanessa was simply excellent. I have purchased and leased many cars from different dealerships and I will s From beginning to the delivery of the car Vanessa was simply excellent. I have purchased and leased many cars from different dealerships and I will say that this experience has exceeded all others. I look forward to leasing many more cars from competition Infiniti and specifically from Vanessa. More
Service provided Robert Gould checked my vehicle in and addressed my issues quickly and professionally. Service was completed quickly and without any complications. Ov Robert Gould checked my vehicle in and addressed my issues quickly and professionally. Service was completed quickly and without any complications. Overall service was excellent and Robert Gould was very professional and accomdating. More
Great car buying experience Can't say enough good about this place. My wife and I drove from RI (4 1/2 hrs) to look at a 2013 Silverado. We were in talks with Mo for 3 days prior Can't say enough good about this place. My wife and I drove from RI (4 1/2 hrs) to look at a 2013 Silverado. We were in talks with Mo for 3 days prior to our visit to the dealership. Mo took the time to ensure to that everything would be on order ahead of time so our visit would not be delayed. When we arrived, he brought the truck out to us almost immediately. After the drive, we decided to buy it. We highly recommend Mo to Amy customer seeking to shop here. Probably the most honest car salesman we have ever had the pleasure of working with. Competition should be proud to have him. More
Excellent repeat experience Brandon Russell is a true professional and a pleasure to do business with. Our experience was equally satisfying with Darlene Titus in finance. I woul Brandon Russell is a true professional and a pleasure to do business with. Our experience was equally satisfying with Darlene Titus in finance. I would highly recommend them both. More