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Infiniti of Smithtown

St. James, NY

4.8
795 Reviews

926 Middle Country Rd

St. James, NY

11780

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795 Reviews of Infiniti of Smithtown

April 12, 2019

Service Experience I had a minor issue with my Q50S that was handled under warranty. Chris Copabianco in the service department is always a pleasure to deal with at the More

by Soulpatch72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Apr 16, 2019 -

Infiniti of Smithtown responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

April 10, 2019

Excellent first experience with Competition Infinity Could not be more pleased with my experience at this dealership. I bought a car from Carvana and had some issues with the headlights and went to Comp More

by Karol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Capobianco
Apr 10, 2019 -

Infiniti of Smithtown responded

Hi Karol, Thank you for taking the time to share this wonderful feedback! We are delighted to hear that Chris provided you with thorough and straightforward service- on top of a seamless overall experience. We are so glad that we could ultimately get your vehicular issues resolved, as your safety is our utmost priority. If there is anything more we may help you with in the future, please do not hesitate to let us know.

April 02, 2019

Great experience! This was by far the best car buying experience I have ever had. Adam was helpful, friendly and knowledgeable. He wasn’t too pushy and we actually enjo More

by Ashleym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Adam Hernandez
Apr 02, 2019 -

Infiniti of Smithtown responded

Hi Ashley, Thank you so much for your amazing feedback! We are happy to hear that Adam went above and beyond to ensure that your entire family had an enjoyable time at our dealership! We appreciate the opportunity to work with you, and we are thrilled that you found this to be your best car-buying experience yet. We hope you enjoy your new vehicle!

April 02, 2019

First class treatment I leased my 2019 qx50 from Paul in sales who was paired with me by one of the best sales managers in the business, Rob Hoffman. This morning I came in More

by Joey Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matriciano, Darlene Titus, Robert Hoffman
Apr 02, 2019 -

Infiniti of Smithtown responded

Hi Joey, We appreciate you taking the time to share this incredible feedback, and we are so honored by all of your kind words. We are so delighted that Rob took exceptional care of you, and he will be proud to know that his service exceeded your expectations. Your satisfaction is our utmost priority, and we hope to continue serving you and each of your future automotive needs.

April 02, 2019

Excellent/ Easy Service I do not enjoy the anticipated difficulties in getting a new car, like most people. I spoke with personnel from numerous dealerships and was very luck More

by Mriv5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Davis
Apr 03, 2019 -

Infiniti of Smithtown responded

We believe that car-buying should be an positive experience, and we are so glad that Anthony could make your purchasing process so smooth and straightforward! We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again! If you have any questions or concerns in the future, please do not hesitate to give us a call!

April 01, 2019

Competition infiniti St James, Robert Gould excellent The service department at Competition is excellent. Robert Gould and his team were very curtious. They explained exactly what they were doing, and r More

by MikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Apr 02, 2019 -

Infiniti of Smithtown responded

Hi Mike, We are honored by your high regards, and we are so pleased that you found our service to be both pressure-free and reliable! We thank you for leaving us this wonderful recommendation, and we hope to see you again when the time comes for your next service.

March 30, 2019

Vanessa Caruso Is excellebt From beginning to the delivery of the car Vanessa was simply excellent. I have purchased and leased many cars from different dealerships and I will s More

by Jdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Caruso
Apr 02, 2019 -

Infiniti of Smithtown responded

Thank you so much for your wonderful review. We are honored by your kind words and overjoyed that your experience working with us exceeded your expectations! We are proud to have earned your confidence, and we look forward to continue serving you in the future. Congratulations on your new car!

March 30, 2019

Service provided Robert Gould checked my vehicle in and addressed my issues quickly and professionally. Service was completed quickly and without any complications. Ov More

by wolmart2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gould
Apr 02, 2019 -

Infiniti of Smithtown responded

Thank you for taking the time to share this positive feedback! It's great to know that your recent service was completed seamlessly and efficiently! We appreciate your excellent ratings and hope to see you again when your vehicle is ready for its next service.

March 30, 2019

Great car buying experience Can't say enough good about this place. My wife and I drove from RI (4 1/2 hrs) to look at a 2013 Silverado. We were in talks with Mo for 3 days prior More

by Chevy guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Titus, Moe Sultan
Apr 02, 2019 -

Infiniti of Smithtown responded

We are certainly very fortunate to have Moe on our team, and we are overjoyed that he could make your and your wife's buying experience so seamless and efficient! We are so glad that your visit was such an all-around success, and we hope you two enjoy your new Chevrolet Silverado!

March 29, 2019

Excellent repeat experience Brandon Russell is a true professional and a pleasure to do business with. Our experience was equally satisfying with Darlene Titus in finance. I woul More

by ssisca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Russell, Darlene Titus
Apr 02, 2019 -

Infiniti of Smithtown responded

Thank you so much for your kind recommendation! We are happy to hear that your recent experience at our dealership was just as pleasant as your first. We hope you enjoy your new vehicle, and we thank you for continuing to choose Competition Infiniti!

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