Infiniti of Smithtown

Chris Aleman was terrific He did the check in before I even stepped inside the waiting area—no wasted time. Turned out I needed a tire that would take a few hours so he had a l He did the check in before I even stepped inside the waiting area—no wasted time. Turned out I needed a tire that would take a few hours so he had a loaner ready to go for me... More

Great Experience The Team at competition Infiniti, lead by Chris Aleman was fantastic. They were friendly and informative while delivering a great overall customer exp The Team at competition Infiniti, lead by Chris Aleman was fantastic. They were friendly and informative while delivering a great overall customer experience. This is one of the reason my family has an Infiniti. More

Efficient! Akida, Very friendly and professional. Was very efficient in his knowledge and competent! Complimentary and polite! The only thing was we had t Akida, Very friendly and professional. Was very efficient in his knowledge and competent! Complimentary and polite! The only thing was we had to wait much longer for his assistance to finalize our financial paperwork than expected, for almost an hour after we deliberately came in early (as requested, if possible)...He was very apologetic, but timing was off and we even sat longer at his request because there was another customer who had an urgent situation. We did obliged again, just made for a longer day/night! Will say he did had all our paperwork organized and finally once in his office things went very smooth! More

Great experience We leased a QX60 from this dealership. Andrea Contreras was an amazing salesperson to work with! She was very knowledgeable, efficient and friendly! H We leased a QX60 from this dealership. Andrea Contreras was an amazing salesperson to work with! She was very knowledgeable, efficient and friendly! Highly recommend. Would definitely go back to this dealership and Andrea! More

Sales Experience Brandon Russell was our salesperson. He was very knowledgeable and EXTREMELY patient with us. He was a major reason we decided to lease a QX60 and l Brandon Russell was our salesperson. He was very knowledgeable and EXTREMELY patient with us. He was a major reason we decided to lease a QX60 and lease at this dealer. Brandon and the rest of the staff never rushed or pressured us. More

Damian Perrichon Customer service was excellent & Damian Perrichon was very the lead face who was top notch. Receptionist was very professional and service area was cl Customer service was excellent & Damian Perrichon was very the lead face who was top notch. Receptionist was very professional and service area was clean & neat. More

Damian perrichon First service at competition Infiniti. Damian provided an excellent customer experience and got me out quickly as he knew I was in a rush. Damian ans First service at competition Infiniti. Damian provided an excellent customer experience and got me out quickly as he knew I was in a rush. Damian answered all my questions and ensured I will use competition for future services. More

Outstanding experience My service advisor Bobby Gould was outstanding. He spoke and explained everything kindly and understandable. He stayed in touch with me throughout t My service advisor Bobby Gould was outstanding. He spoke and explained everything kindly and understandable. He stayed in touch with me throughout the day, letting me know the details and costs of my repairs. I would definitely go back to your dealership and ask for Bobby, More

Pickup of a new lease The customer service was excellent and Brandon my sales representative offered options and provided me excellent customer service. I would recommend c The customer service was excellent and Brandon my sales representative offered options and provided me excellent customer service. I would recommend coming to this dealership for A purchase. More

Car Radio I’m a frequent visitor of Competition Infiniti, and on this visit I was having issues with my radio. Robert Gould who I have worked with in the past, I’m a frequent visitor of Competition Infiniti, and on this visit I was having issues with my radio. Robert Gould who I have worked with in the past, and who is a consummate professional greeted me at the door and directed me to his desk to address my issue. Long story short they end up replacing my radio, and reactivated my Sirius XM radio before I came to pick up my vehicle. Competition Infiniti is a class A establishment and its people like Robert Gould that keeps the professional tradition alive. More