
Infiniti of Smithtown
St. James, NY
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795 Reviews of Infiniti of Smithtown
Top notch service Chris Aleman was terrific - everything was done properly and when promised. They found another problem an took care of it. This should be the model fo Chris Aleman was terrific - everything was done properly and when promised. They found another problem an took care of it. This should be the model for all dealerships and Chris is the model for front line service people! More
Chris Aleman did a great job. Communication was great and quality of work was fine. My car ran really well after service was completed. The car was completed when promised and the Communication was great and quality of work was fine. My car ran really well after service was completed. The car was completed when promised and the price was fair. More
First Rate all the way This is a we'll run dealership with top notch staff. Robert Gould is excellent! I wouldn't go anywhere else, it's worth the trip to deal with Competi This is a we'll run dealership with top notch staff. Robert Gould is excellent! I wouldn't go anywhere else, it's worth the trip to deal with Competition. More
Honest with no sales tactics Recently purchased a 2016 q50 from Competition Infiniti. I was very happy with the service especially from the sale person Vincent the manager Joe and Recently purchased a 2016 q50 from Competition Infiniti. I was very happy with the service especially from the sale person Vincent the manager Joe and finance manager Darlene. Very professional and overall a pleasure to do business with. They gave me a great price on the car and i'm sometimes not the easiest to deal with when negotiating but they handled me well and did it in class and grace. 5 stars all around for this dealership! More
Excellent Service I took my recently purchased Infiniti Q40 to Competition Infiniti for its first service visit. Chris Capobianco was professional, knowledgeable and c I took my recently purchased Infiniti Q40 to Competition Infiniti for its first service visit. Chris Capobianco was professional, knowledgeable and courteous. I will definitely be returning. More
Service appointment. Service advisor, Chris Capobianco, did a very good job of explaining my service options at the start and then again during the appointment when they f Service advisor, Chris Capobianco, did a very good job of explaining my service options at the start and then again during the appointment when they found something that needed to be addressed. He kept me apprised on timing as he knew that I was waiting and had things to do afterwards. All in all a very good service experience. More
Most amazing customer service! I’ve been shopping for a new car for months and have had horrible experiences with dealerships... until I inquired about a vehicle from competition In I’ve been shopping for a new car for months and have had horrible experiences with dealerships... until I inquired about a vehicle from competition Infiniti. Both Adam and Natasha were so accommodating in answering all of my questions and really made the whole process a breeze. Everyone I spoke with at this dealership made me feel comfortable and were so nice to deal with. I couldn’t of asked for a better experience and so happy I purchased a car from them! I wouldn’t give anyone else my business, not to mention they gave me a GREAT deal! I highly recommend this dealership to anyone looking for a new or pre owned Infiniti. Can’t beat their service! More
Great intro to service team Last summer I purchased a used infiniti Q40 from competition in Smithtown. Never really returned but this week I came back for a simple inspection. Th Last summer I purchased a used infiniti Q40 from competition in Smithtown. Never really returned but this week I came back for a simple inspection. The service I got from Chris Aleman was fantastic. Great honest advice on when services should be done, great communication and the service area is beautiful with snacks and coffee while you wait. You don’t just buy an infiniti for the car, you buy it for the family and service you buy into as well. I will be a regular customer. More
The reason why I use Competition Infiniti in Smith Town I always visit Competition Infiniti in Smithtown to service my QX56 because I know that my SUV will get the best care and attention from their expert I always visit Competition Infiniti in Smithtown to service my QX56 because I know that my SUV will get the best care and attention from their expert and experience service staff. This often starts with my initial meeting with Robert Gould my service advisor. Bobby, as he is called by many Infiniti customers, is always smiling and helpful in getting the needed information on how best to efficiently process and repair or do basic service on my SUV. Using his experience and knowledge, Bobby is able to get me in and out in the least amount of time which is important to me since I have to travel a good distance to visit the dealership in Smithtown. More
Normal Maintenance I am a frequent visitor of Competition Infiniti just to keep my vehicle performing at very high level. Robert Gould was my service provider on this pa I am a frequent visitor of Competition Infiniti just to keep my vehicle performing at very high level. Robert Gould was my service provider on this particular visit, and he provided excellent service to my vehicle. He keeps me informed on what’s needed for my vehicle and I’m really appreciative of the service that is provided each time I come to Competition Infiniti. It feels good to ride in a vehicle with the confidence of knowing that you can get to your destination without any mechanical issues. Robert Gould is a great representation of Competition Infiniti. More