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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

September 03, 2020

Brought car in for oil change and check back up camera. Was informed camera must be replaced, declined. When oil change done I got in the car and my Navagation, phone, audio, menu not working. I turned of More

by MICHELLE.CURTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley
Sep 03, 2020 -

Indy Honda responded

Michelle, I am concerned to learn about your dissatisfaction regarding your recent service experience. Please reach out to me directly so that I can address your concerns regarding your Navigation, phone, and audio menu. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

Had an 8:30 AM appointment Monday. Service did not get back until 4 PM. Had to get part Tuesday - delayed my pickup until Wednesday. More

by TRIAD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 04, 2020 -

Indy Honda responded

Hello, Thank you for contacting us. Please know that I take your feedback seriously, and I would like to learn more about what happened on your recent service visit. Please call me with your preferred contact information to discuss this further. David Piercefield General Manager (317) 887-0800

September 03, 2020

My car door jam, door and carpet were covered in oil after my last oil change. Very disappointed. I am going to go somewhere else next time. More

by BECCA.RITTER72509
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
Sep 03, 2020 -

Indy Honda responded

Becca, I am sorry to learn about the condition of your vehicle after your recent service experience. Please reach out to me so that we can better understand what happened and address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 03, 2020

Good service . Friendly . Attention to detail Very Good service . Friendly . Attention to detail Very comforting that they take care of my car! Very happy Never disappointed in service and help More

by JOHNFGRIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 04, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! We are happy to know what you were provided with good customer service during your visits! We value your business and we are always here to help!

September 02, 2020

Jeff McNeeley is always friendly,professional,and straight forward which is always appreciated. Everything was done in a timely manner. I will always bring my Honda back here for future service. More

by JS.MOFFATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 02, 2020 -

Indy Honda responded

Thank you for the 5-star rating and great review! It is wonderful to know that Jeff is always friendly, professional, and straight forward! We look forward to any future visits!

September 02, 2020

This is the second time we have leased a car through Indy Honda. The service is exceptional. Pamu helped us both times. He was knowledgeable and helpful. More

by KRISTINELIZABETH1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamu Mand
Sep 02, 2020 -

Indy Honda responded

Thank you for the positive feedback! We are delighted to know that you have had good sales experiences with us and with the help of Pamu! We hope to see you again soon!

September 02, 2020

They were kind, efficient. The team completed the work in the time they said they would. I go here for all my maintenance on my car More

by JHARLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 03, 2020 -

Indy Honda responded

Thank you for the kind review! We are so glad that we are your go-to spot for maintenance. Please let us know if we can be of any further assistance.

September 02, 2020

Sorry to learn of the owner’s passing.His commercials Sorry to learn of the owner’s passing. His commercials were one of a kind! The dealership has a MAJOR problem with trust! Honesty? Are “new” tires More

by ESHAKUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Beck
Sep 08, 2020 -

Indy Honda responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! David Piercefield - General Manager - (317) 887-0800

September 02, 2020

The service was excellent. They greeted me immediately upon arrival and were friendly, efficient, and on time. I take my car to Indy Honda for all maintenance needs. More

by AFISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 03, 2020 -

Indy Honda responded

It's great to know you experienced wonderful service at our dealership! Thank you for the kind review. Please let us know if we can be of any further assistance.

September 02, 2020

First time buying at Indy Honda and we had no issues at all. Everyone was very nice and easy to work with. Ryan Adams was great. Not pushy at all. They had the exact used vehicle we were looking for. More

by dlafon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Ryan Adams
Sep 03, 2020 -

Indy Honda responded

Thank you for the five-star review! We are glad to know you had no problems with your purchase with us. Ryan was happy to assist you with everything. Please come back to see us!

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