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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

September 07, 2020

Kevin was great to work with, I’ll be back. We have an accord as well that I’m sure we will be in with for service More

by elizabethkolter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 07, 2020 -

Indy Honda responded

Thank you for the kind review! Kevin was happy to assist you with everything. Please let us know if there is anything else that we can do for you.

September 07, 2020

Came in early Saturday and didn't realize I needed an appointment I have always used this dealership for my oil changes. I brought my Toyota in and was told to go to Beck Toyota. Shocked. Called a b More

by Eskimex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Heather Schultz
Sep 08, 2020 -

Indy Honda responded

Hello, We are sad to know you left our dealership dissatisfied. We always want to provide our customers with excellent customer service. Would you please reach out to me so that we can discuss your oil change? Thank you! David Piercefield General Manager (317) 887-0800

September 07, 2020

Great customer service provided by experienced sales and financing personnel...Friendly and very professional. Very happy with my CRV. I would recommend dealership to friends and family. More

by RJENGELESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beck, Adrian Rising-Moore, Ryan Nesta
Sep 07, 2020 -

Indy Honda responded

Thank you for the wonderful review! We love nothing more than knowing that you received great customer service at our dealership. We look forward to doing business with you again in the future.

September 07, 2020

The staff is always very friendly and helpful. I like the speed of service as well. I would definitely recommend friends and family to this dealership. More

by Rita C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 07, 2020 -

Indy Honda responded

Thank you for the kind review. It's great to know that you always receive friendly service at our dealership. We look forward to seeing you again in the future.

September 07, 2020

I requested a loaner car for the day because my van needed 5 recall actions and was told to call the day before to remind them. I left a message for Bill and he never called me back. There was not a ca More

by TRINITYCLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill service manager
Sep 08, 2020 -

Indy Honda responded

Hello, We regret to hear that you were displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Best, David Piercefield General Manager (317) 887-0800

September 05, 2020

Had a 30,000 routine maintenance appointment and they got me right in, were very friendly and courteous, got the work done on time without issues. More

by SWATVBFD948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 06, 2020 -

Indy Honda responded

Sounds like you had a very efficient experience in our service department, that's exactly what we like to hear! Thank you for bringing your vehicle to us at Indy Honda and we look forward to servicing your car again when needed.

September 04, 2020

They were prompt - on time. Did a nice job. Replaced They were prompt - on time. Did a nice job. Replaced my battery. Good thing I don't have anything else to say. I don't have anything el More

by shierlingjoe025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Sep 04, 2020 -

Indy Honda responded

We're so grateful for this 5-Star Review! Customer satisfaction is our main goal, and it pleases us to hear your experience was memorable.

September 04, 2020

For being an appointment for oil change only, an hour and 45 minutes seemed a limitless much while waiting. Had my check in guy not looked under my hood upon delivery, I would have lost my radiator cap lead More

by Philo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 05, 2020 -

Indy Honda responded

Hello, Thank you for bringing this to my attention. I am disappointed to know that you did not receive quick service and were not fully satisfied with your oil change appointment. I would appreciate the opportunity to speak with you so that I can address your concerns. Would you please reach out to me at your earliest convenience? I look forward to hearing from you! David Piercefield General Manager (317) 887-0800

September 03, 2020

Been Customer since 2001 when I bought my CRV there. Always had great service. Everything fixed right the first time. No service returns for same problem. More

by MOOR1144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 04, 2020 -

Indy Honda responded

That's wonderful to see! We are thrilled to see that your visits have always exceeded your expectations. We look forward to working with you again.

September 03, 2020

After getting a tire rotation and oil change a new light appeared with a sensor issue. I took it back to the dealership 3 more times, only for them to tell me that there is basically nothing they can do bes More

by samtfull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not given any names. , Heather Schultz
Sep 03, 2020 -

Indy Honda responded

Hello, I regret to learn about your disappointment regarding the services and inspection we provided. Your feedback is important to us and I would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, David Piercefield General Manager (317) 887-0800

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