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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

September 21, 2020

They were very helpful in answering questions and helped me resolve the issue. As quickly as possible. They were professional at all times Every one wore their mask More

by JKCROMER221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 22, 2020 -

Indy Honda responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

Sep 22, 2020 -

JKCROMER221 responded

I will gladly reach out to you if I need anything else. Thank you again

September 21, 2020

I made an appointment and I brought my car in for scheduled service. I was told the service would take about 2 hours. For the amount of work required this seemed pretty excessive. After waiting 2 hou More

by mthesing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 21, 2020 -

Indy Honda responded

Hello, I am sorry to hear about your disappointment with any level of customer service that was not to your standards. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns and get to the bottom of what happened. Please give me a call to discuss further. Best, David Piercefield General Manager (317) 887-0800

September 21, 2020

Good experience. Everything covered by warranty and done is a timely manner. Also had a good experience again with Scott in the sale department since we are looking for a new vehicle in the next month once More

by bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon, Scott Hall
Sep 22, 2020 -

Indy Honda responded

Thank you so much for your feedback! Scott and Jadon will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2020

By far the best experience trading a vehicle. Indy Honda has a diverse selection. Jake was fantastic and very professional. Ryan was patient and flexible in teaching me the financial aspect and warranties. More

by JESSICA.FARKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Ryan Nesta, Jake Lindsay
Sep 21, 2020 -

Indy Honda responded

Jessica, thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

September 19, 2020

Professional, reliable, quality service. I only recently started coming here and it was one of the better decisions I've made! Coming here gives me confidence that my car is taken care of and that I've b More

by BBALDINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Sep 20, 2020 -

Indy Honda responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Indy Honda! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

Indy Honda is always great to deal with. I’ve been buying my Honda’s from them for over 20 years. Dave Piercefield and his team do a great job. More

by BVSMITH87
Recommend Dealer
Yes
Employees Worked With
Dave Piercefield, Brian Beck, Jason Nowling, Justin Schoettle
Sep 20, 2020 -

Indy Honda responded

Thank you so much for your review! Dave and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

Was pleased how fast and efficient they all were . Staff was very friendly and there work sufficiently .i would recommend this dealership for future work and friends More

by MICCOUNTRYGIRL70
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 20, 2020 -

Indy Honda responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again!

September 18, 2020

Customer service was really good. Casey made us feel comfortable. Process of purchasing a 2019 Cherokee went quickly. Casey and the Finance guy explained everything well. More

by BDSTEWARD91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Rising-Moore, Jason Nowling, Casey Loughlin
Sep 19, 2020 -

Indy Honda responded

I will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Congrats on your 2019 Jeep Cherokee. Come back and visit us any time, Casey will be glad to assist, as always!

September 18, 2020

The initial person I spoke with in service treated me like I was an idiot , then pawned me off the 2nd service person was okay. More

by OFFICERJ150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Sep 18, 2020 -

Indy Honda responded

Hello, I am troubled to learn about any interaction that has led to your negative impression. Our team strives to treat all guests respectfully and it is concerning that you felt otherwise. Please reach out to me so that we can address your concerns. Thank you. Best, David Piercefield General Manager (317) 887-0800

September 18, 2020

The service to my car and resulting customer service from the mistakes that were made were some of the worst I've ever experienced as a consumer. Indy Honda made unforced errors on their end, made excuses f More

by merodenad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Moore
Sep 18, 2020 -

Indy Honda responded

Hello, I am sorry to learn about your disappointment regarding the services we provided. Please do not hesitate to reach out to me directly so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

Sep 19, 2020 -

merodenad responded

Hello David, Prior to this review, I had already sent an email directly to you. I would appreciate a response.

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