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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 09, 2020

COVID safety measures were in place, so I felt very comfortable taking the car in for service. Service was efficient. The oil change and service took just over an hour. More

by HUGHEY1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Landis
Oct 09, 2020 -

Indy Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 09, 2020

All recalls but one were completed 3/4. Also, brought vehicle in for service & other maintenance issues. Wish that all the recalls could have been completed at once, but we were notified of this ahead of More

by KLMERCER2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 09, 2020 -

Indy Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 08, 2020

I have been purchasing a new Honda Accord every three to four years for the past forty years and this was, hands down, the best experience we’ve encountered. Pamu was very professional, extremely efficient More

by Skyhill222
Recommend Dealer
Yes
Employees Worked With
Pamu Mand
Oct 08, 2020 -

Indy Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 07, 2020

Once car was towed into the dealership it was checked out the following day and was told the following day what was wrong and how it was fixed. Jadon was great at keeping us informed on the car. More

by GL0131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon
Oct 08, 2020 -

Indy Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 07, 2020

Everyone I talked with was pleasant and helpful. I was able to schedule my service appointment quickly, Jeff communicated with me regarding cost estimates and work to be done, and my vehicle was ready whe More

by JENNIFERGOMBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 07, 2020 -

Indy Honda responded

Thank you for the excellent review, Jennifer! We are pleased to see that Jeff's communicative service ensured your satisfaction. Please let us know if we can be of future service.

October 07, 2020

The location is well laid out and the technicians were very efficient. I had to wait in the waiting area and the chairs are very uncomfortable and hard. The old ones were a lot better. More

by mollyy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Wade, Jeff McNeeley
Oct 07, 2020 -

Indy Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 06, 2020

Checked my dome light but didn’t offer to replace bulbs... advice to buy at auto parts store... unacceptable... not everyone know how to open bulb area... More

by ermakincy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling
Oct 06, 2020 -

Indy Honda responded

Hello, I am concerned to learn of your disappointment with your recent service experience regarding your vehicle dome light. As our customer, we value your comments and would like to speak with you to remedy your concerns. Please contact us when you are available. Thank you. Best, David Piercefield General Manager (317) 887-0800

October 06, 2020

Easy to make an appointment and quick and good service (oil change and tire rotation). They even recommended I didn't need an oil change yet based on oil life but was willing to do one as I requested any More

by zylstrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Oct 07, 2020 -

Indy Honda responded

Thank you for the feedback! We are happy to know that overall you had a good service experience with us and we will make sure to share your review with management. We truly value your business!

October 06, 2020

Nice service, thank you so much for the good price on this very nice Mitsubishi. Nice car for the price. Again thank you so much More

by BAFDIGUESS
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Adrian Rising-Moore
Oct 07, 2020 -

Indy Honda responded

Thank you for the 5-star rating! We are happy to know that you were provided with good service and we hope that you will continue to visit us. Enjoy your Mitsubishi!

October 06, 2020

We called to check on our car that was in for service. At first we were wondering why no on called us. Then when we arrived, we found it wasn't ready and had to wait another. 15 minutes. I had been waiting f More

by LEEHOMETOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 07, 2020 -

Indy Honda responded

Thank you for the feedback! We truly appreciate your business and we are happy to know that Kevin provided you with good service. We will make sure to share your feedback with management!

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