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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

October 16, 2020

Another great experience at Indy Honda. I liked test driving the vehicle alone (due to Covid) and Tim made the process as pain free as possible. More

by 62CHRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Tim Carter, Justin Schoettle
Oct 17, 2020 -

Indy Honda responded

Thank you for taking the time to leave a review. We will be sure to thank Tim for you! We strive for a high level of customer satisfaction in all aspects of our dealership.

October 15, 2020

Kevin always provides excellent customer service. He explains the services provided, gives options if available and is always so kind. The service department at this dealership has always provided excel More

by EMLEE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 15, 2020 -

Indy Honda responded

Hello, thanks for sharing your experience with Kevin and our team! We truly appreciate your business and look forward to seeing you again in the future.

October 15, 2020

After the second try at getting the multifunction camera calibrated after a cracked windshield was replaced lane keep assist will not work reliably. The second time I took it in they said it was working as More

by PETERSJOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jadon Landis
Oct 15, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your dissatisfaction regarding the service we provided for the multifunction camera. Please reach out to me so that we can discuss this in greater detail. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

October 14, 2020

I didn't know charges until I went to cashier. when i asked the question about charges. Advisor went to check the charges back and she end up bringing her colleague and conversation went into little roug More

by Sri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't see one i worked with
Oct 14, 2020 -

Indy Honda responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! David Piercefield - General Manager - (317) 887-0800

October 14, 2020

Pre-arrival instructions would be nice. Stay in the car get out. It was confusing. Tire stem covers were not put back on. Tire psi low. More

by ROBERTAMATHIS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Oct 15, 2020 -

Indy Honda responded

Hello, I am concerned to learn about any confusion regarding your recent experience with us. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

October 13, 2020

Great car buying experience! Highly recommend this dealership and team! Best car shopping/buying experience I’ve ever had. Will most definitely recommend and return. More

by THERESA.CARMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey , Teresa King, Pamu Mand
Oct 13, 2020 -

Indy Honda responded

Theresa, we're happy to hear you had such a positive experience with our sales team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 13, 2020

Salesman Brian and assistance Bri Millon, were in communication all the way through order and delivery. I would be available to recommend Brian & Bri M More

by GSATER54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Millon, Brian Beck, Chris Belt, Ryan Nesta
Oct 14, 2020 -

Indy Honda responded

Glad you're happy with the way we do business here and our level of communication. Congratulations! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 13, 2020

This is an awesome dealership!!! My 2015 Honda Crv is the best vehicle I have ever owned. Whenever I have a problem or question the ppl there are very helpful and friendly. More

by DEBBIEREED19721014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson, Jeff McNeeley
Oct 14, 2020 -

Indy Honda responded

Hi Debbie, Sounds like you had a very efficient experiences in our Service Department - that's exactly what we like to hear! Thank you for bringing your Honda Civic to us at Indy Honda and we look forward to servicing your car again when needed.

October 12, 2020

I had an appointment for an oil change and the dealership knew that I was waiting. The oil change took 2 hours to complete and no explanation why. Seemed a bit excessive for having an appointment. More

by IGNACIORODRIGUEZ1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
Nov 09, 2020 -

Indy Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Piercefield - General Manager - (317) 887-0800

October 12, 2020

I am very dissatisfied with Honda at this point. I have a 2018 Honda CRV which I purchased from Indy Honda new in Jan of 2019. I have had my car in for service 3 times now for a total of 14 days and it is More

by L.SHINKLE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaydon
Oct 13, 2020 -

Indy Honda responded

Hello, We value the opportunity to learn of your experiences here at Indy Honda. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Best, David Piercefield General Manager (317) 887-0800

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