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Indy Honda

Indianapolis, IN

4.2
2,142 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,142 Reviews of Indy Honda

December 23, 2022

Very easy, in and out. Everything went extremely smoothly with no issues. The vehicle is in great shape More

by DJDEAK6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kidd
Dec 24, 2022 -

Indy Honda responded

Hi, thank you for taking the time out of your day to leave a positive review for us here at Indy Honda. We are always happy to help! Have a nice day.

December 17, 2022

Came in for simple oil change & tire rotation. This was after my initial oil change experience which took over 3 hours (with appt). The second time they twisted a lug off my front wheel. Had to co More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Dec 21, 2022 -

Indy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Scott, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 23, 2022 -

Scott responded

Try returning a phone call. You keep posting on various review sites saying how concerned you are. And to call to resolve any issues, i.e. your incompetent service department messing the front end of my car up to the point I can no longer use LKAS. Then you refuse to return calls. Demonstrating your complete and utter incompetence. Or you’re simply a eunuch and scared to call customers. One or the other… You choose

Dec 23, 2022 -

Scott responded

Since at this point I’ve left four (4) messages and you haven’t the mental capacity to return a call. 🤷🏻 I’ll keep calling… You’ll keep hiding under your desk… BOO!

December 17, 2022

Love the car. A little frustrated that they pull the bait and switch on the advertised price by including Ziebart as an “accessory” charge Price was $1,500 more th More

by GCOTTON365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kidd
Dec 18, 2022 -

Indy Honda responded

Hello, Thanks for leaving your feedback about your recent experience with us. Consumer impressions are tremendously significant to us and we're glad you love the car you purchased. I would like to speak with you about vehicle pricing and the condition of the used car you bought. Can you please reach out to me directly to discuss this further? Best, David Piercefield General Manager (317) 887-0800

December 12, 2022

Great experience! Very efficient service person helpful and friendly. Was out and on my way in no time More

by blmocas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Chance Aubrey
Dec 12, 2022 -

Indy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Indy Honda, we look forward to having you as one of our valued customers for many more years to come!

December 07, 2022

Very prompt and helpful service. They took care of the problem very quickly and I was very happy with the process More

by KENTMARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Dec 08, 2022 -

Indy Honda responded

Thank you for the great review. We love to learn that our team was able to provide you with such great service. We are happy to assist with any of your future needs at Indy Honda.

December 05, 2022

It is always great to work with Kevin in service. A gentleman and very knowledgeable about his product. More

by JPAULS9515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Dec 05, 2022 -

Indy Honda responded

Thank you for your review and kind words for Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

Dec 06, 2022 -

JPAULS9515 responded

It is always a pleasure to work with Kevin

December 05, 2022

I was working with Frank Babcock on my purchase, and he was very accommodating. I live in a different state and was unable to meet in person, but he kept an open line of communication and made the transact More

by HOOSIERS808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Babcock, Chance Aubrey
Dec 05, 2022 -

Indy Honda responded

We are ecstatic to learn from your 5-star review that we have earned your trust as a loyal customer at Indy Honda! It is a pleasure to know that our Sales Department provided you with great care. If we can further assist with anything, please let us know.

December 04, 2022

Unfair on their analysis. Pump was not working on windshield wiper washer fluid but they tore car down to access it to tell me that and charged a big amount for something I al More

by ANNAZUPANCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Dec 04, 2022 -

Indy Honda responded

Hello, Thank you for sharing your review with us here at Indy Honda. I would like to speak with you more about the services and diagnosis performed on your vehicle. Please contact me at your earliest convenience to discuss this further. Best regards, David Piercefield General Manager (317) 887-0800

December 03, 2022

Bought a car from Jacob earlier this year … what a great experience!!! Will be returning:) More

by Indyboy317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Balderas
Dec 05, 2022 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again.

December 03, 2022

Extremely helpful actually listened to us and made the whole experience easy thank you so much Jacob! More

by Boolson32
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Balderas
Dec 04, 2022 -

Indy Honda responded

Thank you for taking the time to share your experience. Our team is dedicated to listening to our customers wants and needs to ensure they have the best experience possible. Come back and visit us at Indy Honda for any future needs.

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