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Indy Honda

Indianapolis, IN

4.2
2,142 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,142 Reviews of Indy Honda

June 29, 2022

Our salesman only showed us vehicles in our price range. He went above and beyond to find what we needed. More

by LAQUESOPHIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Lindsay, Chance Aubrey
Jun 29, 2022 -

Indy Honda responded

Sophia, thank you for choosing Indy Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2022

As soon as I walked in I was greeted by a service technician. Line was long but it moved quick. Got a service and an oil change in less then an hour! Would highly recommended going to Indy Honda! More

by KyleTrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Strasser
Jun 29, 2022 -

Indy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2022

My lease was expiring, and I wasn't sure what my options were. The salesman explained everything clearly, and the transaction was handled quickly and professionally. More

by RANDYSPOWERS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Chance Aubrey, Brandon Kidd
Jun 25, 2022 -

Indy Honda responded

At Indy Honda, we try to make sure our customers understand what their options are and we're so happy we were able to be of service to you. Thank you for this fine review.

June 18, 2022

Bring car in for electrical issue and service dept says we need new fuel injection for $1700. Trying to understand how electrical issue has anything to do with fuel injection. And no guaranty that fixing f More

by LEXCAMA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Jun 20, 2022 -

Indy Honda responded

Hello, I appreciate you taking the time to share your feedback. Customer satisfaction is of the utmost importance to us at Indy Honda, and I would like the opportunity to address your experience with our Service Department. Would you please reach out to me so that we may have a conversation? I look forward to hearing from you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 18, 2022

I really was pleased with my experience at Indy Honda. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. More

by N.WALLACE3825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Justin Schoettle, Tim Woodall, Nick Renier, Justin Rector, Pete Balderas, Chance Aubrey, Nick Goodrich, Trey Rohrman
Jun 19, 2022 -

Indy Honda responded

Indy Honda thanks you for this review and we always aim to please our customers. Our Sales Team will never rush the purchase process and will make sure the customer understands every detail. Come back to our dealership for your future automotive needs!

June 12, 2022

I came in because I had something hanging under my car. They got me right in and fixed it and I got to work on time. It was awesome More

by JODYDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who he was
Jun 13, 2022 -

Indy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Indy Honda!

June 12, 2022

The service department is fast and efficient and generally does a fine job. The only problems I’ve ever had relate to tires. We needed a new tire to replace a damaged one, and it was installed backw More

by caraway.kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 13, 2022 -

Indy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that we fell short of your expectations and apologize for any inconvenience. Please don't hesitate to reach out to us if you would like to discuss these issues in more detail. We appreciate your business and hope you will give us the opportunity to serve you again!

June 08, 2022

They are very good at customer service! My car is always taken care of there! More

by DJM1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Phillippe
Jun 09, 2022 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 11, 2022 -

Indy Honda responded

Your positive review is greatly appreciated. Thank you for taking the time to give us feedback. Have a nice day!

June 07, 2022

Friendly staff, no pressure, relaxing environment, and made purchase easy. Would recommend this dealership to everyone. More

by PETERS.JOHNERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patel, Justin Rector
Jun 08, 2022 -

Indy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Indy Honda.

June 07, 2022

If I could leave Zero I would! ! WARNING DO NOT PURCHASE A VEHICLE FROM THIS DEALER! We went to look at a car. Decided we would like to put a down payment on it. Reviewing the pape More

by hj.bay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Keener
Jun 08, 2022 -

Indy Honda responded

Hello, Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us, and we take your feedback very seriously. Please reach out to me at your earliest convenience to discuss this in greater detail. Best, David Piercefield General Manager (317) 887-0800We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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