Indy Honda
Indianapolis, IN
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2,142 Reviews of Indy Honda
Indy Honda has always made buying or leasing a vehicle easy. I have purchased or leased 5 vehicles from Indy Honda. I always receive outstanding service when taking my vehicles to them. The service cente easy. I have purchased or leased 5 vehicles from Indy Honda. I always receive outstanding service when taking my vehicles to them. The service center has always been very thorough when explaining all service completed. When scheduling an appointment the work is complete in a timely manner and as promised. More
And because my tire needed to be replaced. Unfortunately, the tire was not available but I requested that it be ordered. That was weeks ago. I never received a follow up or call back from the Unfortunately, the tire was not available but I requested that it be ordered. That was weeks ago. I never received a follow up or call back from the service center to let me know that the tire was available. This is incredibly poor customer service which is what From Indy Honda in my experience. More
Fantastic customer focus. Great support and response after the sale. Service department is second to none, and is a big reason I chose Indy Honda for this purchase. Special th Great support and response after the sale. Service department is second to none, and is a big reason I chose Indy Honda for this purchase. Special thanks to T.K. for her work on the sale. More
Scheduled cargo rails install and brakes to be inspected and serviced if needed. Not only did service take over 1 1/2 hours longer than quoted, but was told brakes were 90% shot on rear right but would not and serviced if needed. Not only did service take over 1 1/2 hours longer than quoted, but was told brakes were 90% shot on rear right but would not be able to do work until end of day. Could not leave van the entire afternoon, so left. Decided to get a second opinion (thinking would be needing to replace brakes) and was told brakes were wearing evenly and had at least another 25,000-30,000 miles of wear left on the brakes. Now wondering if the work "needed" on our Hondas over the last few years was really "needed." More
Everything went well as usual. I always take my car to Indy Honda. Everyone is pleasant and the work is good. It did take a little longer than usual but I understand that all busin I always take my car to Indy Honda. Everyone is pleasant and the work is good. It did take a little longer than usual but I understand that all businesses are having problems now. 100% satisfied More
Very nice experience overall! Highly recommend! Knowledgeable sales/finance team! Kind people who care about customer experience! Highly recommend! Knowledgeable sales/finance team! Kind people who care about customer experience! More
Service was good. Wait time was tolerable. Sad no popcorn at last visit. Waiting room was crowded but social distancing in place. Wait time was tolerable. Sad no popcorn at last visit. Waiting room was crowded but social distancing in place. More