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Indy Honda

Indianapolis, IN

4.2
2,142 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,142 Reviews of Indy Honda

July 21, 2022

I had problem with nail in my tire. They were able to work me in and took care of problem More

by SHORANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
Jul 22, 2022 -

Indy Honda responded

We are happy to know our Service Team at Indy Honda was able to work with you and address your problem. Thank you for your five-star review!

July 16, 2022

Indy Honda has always made buying or leasing a vehicle easy. I have purchased or leased 5 vehicles from Indy Honda. I always receive outstanding service when taking my vehicles to them. The service cente More

by DEBBIE.FRYE925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Nick Goodrich
Jul 16, 2022 -

Indy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Indy Honda. Please don't hesitate to reach out if you need anything else.

July 15, 2022

And because my tire needed to be replaced. Unfortunately, the tire was not available but I requested that it be ordered. That was weeks ago. I never received a follow up or call back from the More

by kgulati04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Jul 16, 2022 -

Indy Honda responded

Hi, We always strive to provide high-quality services at our dealership, and I would like to speak with you directly to discuss your customer service experience here at Indy Honda. Please contact me at your earliest convenience. Best, David Piercefield General Manager (317) 887-0800

July 11, 2022

Fantastic customer focus. Great support and response after the sale. Service department is second to none, and is a big reason I chose Indy Honda for this purchase. Special th More

by MIKEPFEIFFER17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa King, Kevin McDaniel, Justin Rector, Malcom Fincher, Lyndsay Strasser, Jami Phillippe
Jul 11, 2022 -

Indy Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Indy Honda!

July 06, 2022

Scheduled cargo rails install and brakes to be inspected and serviced if needed. Not only did service take over 1 1/2 hours longer than quoted, but was told brakes were 90% shot on rear right but would not More

by LSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McDaniel
Jul 08, 2022 -

Indy Honda responded

Hello, I appreciate you taking the time to share your feedback. At Indy Honda, customer satisfaction is very important to us, and I would like the chance to further discuss your interaction with our Service Department. Would you kindly reach out to me so that we may have a conversation? Best, David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 06, 2022

Everything went well as usual. I always take my car to Indy Honda. Everyone is pleasant and the work is good. It did take a little longer than usual but I understand that all busin More

by gamfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Nick Goodrich, Heath Grepke
Jul 07, 2022 -

Indy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

July 05, 2022

great service and response from the team,Loved it and advise for all to go here More

by MALLIK2004
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel, Jerrod Hurst, Lyndsay Strasser, Nick Goodrich, Jami Phillippe, Heath Grepke
Jul 06, 2022 -

Indy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Indy Honda. We look forward to having you as one of our valued customers for many more years to come!

June 30, 2022

Everyone was helpful and took the time to make sure we got the vehicle we wanted. More

by TODD.D.SMALL1638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Chance Aubrey
Jun 30, 2022 -

Indy Honda responded

Todd, Thanks for your feedback on your recent visit to Indy Honda. I'm glad to hear that Chance was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 30, 2022

Very nice experience overall! Highly recommend! Knowledgeable sales/finance team! Kind people who care about customer experience! More

by HAPPYFAMILY19728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 30, 2022 -

Indy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2022

Service was good. Wait time was tolerable. Sad no popcorn at last visit. Waiting room was crowded but social distancing in place. More

by CAMMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Goodrich
Jun 29, 2022 -

Indy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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