Indy Honda

No masks to protect customers/clients The work was performed in a timely manner while I waited. I would have given 5 stars if the service personnel or anyone working there or that matter The work was performed in a timely manner while I waited. I would have given 5 stars if the service personnel or anyone working there or that matter had worn a mask during this pandemic. This ould have at the very least shown that Indy Honda was concerned about its customers. If fact I was required to sign for my service on an I-pa that who knows how many others had handled. As for the last question below ZERO PRECAUTIONS WERE IN PLACE OR OFFERED. More

LaMont was awesome. He was honest and up front in his approach. Answered all of our questions and gave us time to discuss in private, no pressure. Mr Brady in finance was great too! approach. Answered all of our questions and gave us time to discuss in private, no pressure. Mr Brady in finance was great too! More

Service dept was on time for my appt. Staff is extremely friendly and helpful. Restroom and waiting area were very clean. I appreciate the hand sanitizer in the waiting room. friendly and helpful. Restroom and waiting area were very clean. I appreciate the hand sanitizer in the waiting room. More

Everyone was very helpful and worked hard to get me the best deal possible! During this pandemic the staff was safe and understanding of my need to be safe and healthy during the car buying process. best deal possible! During this pandemic the staff was safe and understanding of my need to be safe and healthy during the car buying process. More

I purchased my car here and had a great experience. The service I have received over the last two years has been top notch. The employees are very nice and explain everything. service I have received over the last two years has been top notch. The employees are very nice and explain everything. More

Great service as always Jeff helped me navigate with my insurance company for windshield replacement, got me in and out quickly at drop off and pick up, and even fixed a nail Jeff helped me navigate with my insurance company for windshield replacement, got me in and out quickly at drop off and pick up, and even fixed a nail in my tire at no charge. I always get great service at Indy Honda and that's why I keep coming back. More

The work gets accomplished as needed. Employee (Marshall) at service check in seemed like he didn't want to be there and seems to be the norm for him. Many times the service intake experience mak (Marshall) at service check in seemed like he didn't want to be there and seems to be the norm for him. Many times the service intake experience makes you feel like you are a bother. Kevin and Heather are the exception and usually welcoming when I have been there during their hours. While waiting for work to be completed during my 5/2 morning appointment, language/conversation coming from the sales staff area would be better left in the locker room, not within earshot of customers. Not good representation for those that meet and deal with the public/customer. More

Brought vehicle in for annual maintenance. Was greeted quickly by Jeff McNeeley who promptly checked in the vehicle. Vehicle was serviced properly and efficiently. Very pleased. quickly by Jeff McNeeley who promptly checked in the vehicle. Vehicle was serviced properly and efficiently. Very pleased. More

Friendly, efficient, and expensive. The service was efficient, service employees polite and helpful as always. My only negative is that routine maintenance is expensive, more so than wi The service was efficient, service employees polite and helpful as always. My only negative is that routine maintenance is expensive, more so than with any other brand of new car I have owned. More

General Service, Recall Service, Windshield Replacement We brought our van in for a standard oil change and tire rotation. We also had the recall work performed and a windshield replaced. The oil change, We brought our van in for a standard oil change and tire rotation. We also had the recall work performed and a windshield replaced. The oil change, tire rotation, and recall work was performed quickly. The windshield took a long time, mostly due to our insurance company being nearly useless. However, my wife informed me upon picking up the vehicle that there was quite a bit of debris left on the dashboard from the windshield replacement. I would expect that to be cleaned up as part of the work. More