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Indy Honda

Indianapolis, IN

4.2
2,146 Reviews

8455 U.S. 31 South

Indianapolis, IN

46227

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2,146 Reviews of Indy Honda

May 06, 2020

Arrived without an appointment and was worked in very quickly. Service Rep was extremely nice and Professional. He continued to check on me while I was waiting. In and out in about 1 hour. More

by John A Scott
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
May 07, 2020 -

Indy Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, David Piercefield - General Manager - (317) 887-0800

May 05, 2020

Did not like the service Car needed a battery for the last six months I had it. Had to keep jumping it. Had it in 3 times Honda refused to change it out. The last time I aske More

by BOYCE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their names. Never want to work with them again
May 05, 2020 -

Indy Honda responded

Hello, I am concerned to learn of your disappointment with your recent service experience. Your satisfaction is important to us and I would like to connect with you to remedy your concerns. Please contact me when you are available. Thank you. Best, David Piercefield General Manager (317) 887-0800

May 05, 2020

Excellent service. Kevin went the extra mile to check the maintenance records on my car and found some things it needed to have done plus got me a discount on parts and labor. More

by ellis4287
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
May 06, 2020 -

Indy Honda responded

We'll be sure to thank Kevin for going above and beyond to ensure that your experience went well. Thank you so much for your feedback, Ellis! We hope you have a great day.

May 05, 2020

Jeff met me car-side, checked me in quickly, called when they were finished. Pickup was quick and easy, too. Charging my battery was free. More

by paula.sites
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
May 06, 2020 -

Indy Honda responded

Thanks for taking a moment of your day to give us feedback for Jeff and the services provided. We are delighted that everything went well. We hope you take care and have a wonderful day, Paula!

May 05, 2020

Everyone I interacted with was very friendly and professional. They got me in very quickly and had the job completed in the time frame they estimated. They took a lot of precautions to keep things s More

by mandaberetta
Recommend Dealer
Yes
Employees Worked With
Kevin
May 06, 2020 -

Indy Honda responded

Thank you so much for taking the time to give us your feedback. We're happy to know your A/C is working well. Please let us know if we can do anything else. We hope you take care!

May 05, 2020

Mark sold us the car we were looming for in 30 min. We wanted a CR-V. Mark had the right color and features brought up and we took it. The terms and cost of the lease were good. More

by HARVEYRAUHRA
Recommend Dealer
Yes
Employees Worked With
Jason Nowling, Ryan Nesta, Mark Pio
May 06, 2020 -

Indy Honda responded

Congratulations on your Honda CR-V! We are so happy to find of Mark's excellent level of care. Let us know if we can do anything else. We hope you have a great day!

May 05, 2020

I had been a Honda girl for 35 years and owned 3 Honda’s however the last one I bought used from Beck Toyota it was a Lemon from the word go! I brought it into Indy Honda for Service and had them keep it fo More

by CJCGREENEYES
Recommend Dealer
No
Employees Worked With
LaMont Carroll
May 05, 2020 -

Indy Honda responded

Hello, Thank you for bringing this to my attention. As our customer, we value your feedback and it's unfortunate to learn of your frustration with any customer service that has left you with a negative impression. I would appreciate the opportunity to speak with you to best resolve any concerns you may have. Will you please contact me when you have a moment? Thank you. Best, David Piercefield General Manager (317) 887-0800

May 05, 2020

Oil change and check up Prompt and easy, as always. Kevin McDaniel was professional. Appreciated the email confirmation. Completed earlier than promised. Very close proxi More

by SNARF63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McDaniel
May 06, 2020 -

Indy Honda responded

Thanks for your quick feedback for us! We appreciate knowing that everything went well. Please have a wonderful day!

May 05, 2020

regular oil change on leased car Stood by my car and no one came out of the office to see what I wanted. An older man came to get the car and said they won`t come out, so I went in a More

by LIZHLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff McNeeley, Kevin McDaniel, Jim Mills, Heather Schultz
May 08, 2020 -

Indy Honda responded

Hello, I am concerned to learn about your disappointment regarding your recent visit. Please feel free to reach out to me so that we can discuss and address your concerns. I look forward to connecting with you. Best, David Piercefield General Manager (317) 887-0800

May 04, 2020

Outstanding Service - As Usual I brought my car in to Indy Honda due to an intermittent VSA/check engine light problem. Jeff McNeeley took care of me right away. He was very thoro More

by Ken Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McNeeley
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