Imperial Toyota - Service Center

Bringing in my 19 Corolla to the wonderful and courteous staff in the Service Department at Imperial Toyota in Milford is always seamless and such a pleasant experience from the Friendly Car people in Servi staff in the Service Department at Imperial Toyota in Milford is always seamless and such a pleasant experience from the Friendly Car people in Service Drive, to the Service Advisors. I was luckily able to finally work with Kevin Defrancesco. He was so professional and kind and made the visit almost fun. He’s great at connecting with people and has such a great knowledge of the Product and has the gift of gab!! Would strongly recommend working with Kevin D he’s the best!! More

Great service on a very busy day. Roger helped to get the service done on a Holiday. Will be going back service done on a Holiday. Will be going back More

Had to get my 2017 Corolla serviced for last week for an oil change and brakes, I seriously cannot thank my advisor Kevin Defrancesco enough! He made the process very easy and he is very professional as wel oil change and brakes, I seriously cannot thank my advisor Kevin Defrancesco enough! He made the process very easy and he is very professional as well. I will Recommend anyone to Imperial and specially to see Kevin. You will not get service like this anywhere else, Thank You!! More

I recently had my car serviced at this location. My experience at this location was outstanding. Not only was my service advisor Ivan friendly. He was patience and extremely knowledgeable about cars. experience at this location was outstanding. Not only was my service advisor Ivan friendly. He was patience and extremely knowledgeable about cars. More

I visited Imperial Toyota for an oil change and tire rotation. I was treated with courtesy and respect. Jen Anderson was very helpful. The service was reasonably priced and didn't take very long . rotation. I was treated with courtesy and respect. Jen Anderson was very helpful. The service was reasonably priced and didn't take very long . Thank you. Joanne Hines More

Confusing place, service rep doesn't return customer calls, 4..5 months and service paid for not completed. Refund refused. calls, 4..5 months and service paid for not completed. Refund refused. More

Went in for some basic service (oil & filter, tire rotation) and the entire process was seamless. From scheduling (appointment was made timely) to the actual appointment, everyone was professional an rotation) and the entire process was seamless. From scheduling (appointment was made timely) to the actual appointment, everyone was professional and accommodating. Thank you to Kevin Defrancesco and the entire team. More

My experience with Imperial Toyota was nothing less than excellent. They were able to provide a service appointment the same day I called. I worked with Kevin Defrancesco who was very cordial, informative a excellent. They were able to provide a service appointment the same day I called. I worked with Kevin Defrancesco who was very cordial, informative and a true professional. Great experience!! More

Service was so quick and was in and out within 1 hour. I worked with Roger and will be back worked with Roger and will be back More

I've had two very good service experiences with Imperial Toyota in the last couple of months, both for our 2020 Sienna. The first was to replace a cable in the steering column. The second was for the sche Toyota in the last couple of months, both for our 2020 Sienna. The first was to replace a cable in the steering column. The second was for the scheduled 15,000-mile service. Both services were done promptly and the staff we dealt with were professional and courteous. More