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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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August 31, 2022

The service advisor was great in informing me of everything needed for my car service. He is the type to give you 2miles when you only ask for one. More

by Professor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Professor responded

Great service

August 14, 2022

I have always had a pleasant experience at Imperial Toyota but my last visit was exceptional. Roger Barron greeted me in a timely manner for my scheduled appt. He was thorough and knowledgeable. But wh More

by car review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

i have always found confidence in leaving my vehicles in the care of Devin. He is knowledgeable and honest. I am confident and comfortable knowing he is overseeing the work on all my vehicles. More

by srondea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

DEVIN WAS EXCELLENT, HE TOOK GREAT CARE OF MY VEHICLE AND WAS VERY INFORMATIVE THROUGH OUT THE PROCESS. I RECOMEND TO SEE HIM FOR SERVICE. THANK YOU FOR HELPING ME OUT More

by EC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

unhappy had to come in 3 times down time same issue, but Sean Foley and Jarett Viens solved More

by TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Sean was so helpful with all my car questions and I recieved great service from him. Very friendly and helpful . Would highly recommend this company. More

by Moochie2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Elisa was a great service writer to me helped me out with all my concerns APerry 2012 RAV4 More

by APerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa Campos
June 28, 2022

They stole $17 in charge out of my car during an oil change! Service manager claimed he reviewed the cameras and didn’t see anything, but gave me a free oil change coupon! What else are they doing while More

by Tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
June 22, 2022

Recently had my Tundra Service complete went very well worked with Eugene he advised me of what was needed and required More

by Tundra Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Desroches
May 26, 2022

Eugene Desroches went out of his way to help me, so I in return went out of my way to leave an excellent review.tha k you! More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
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