Imperial Toyota - Service Center

I brought my Rav 4 in for service as I was having an issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and always look forward to working with Roger as I know I am going to get the problem solved. I would recommend anyone in the area utilize his expertise for any services needed. More

Thank you to Jarett is Service. I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having m I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having more done because he was so straight with me. I felt heard. He is my guy and I will tell everyone to ask for Jarett! More

During my recent service appointment at Imperial Toyota, Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well and was very helpful. Gene gave me the time I needed and was polite, engaged and excellent to work with. I won't hesitate to work with Gene the next time my vehicle needs service and would recommend him to anyone. More

I showed up a day before my appointment because of an unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air le unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air leak. Gene suggested two additional services yet did not pressure me in getting them done. I decided to do them anyway because he explained they could be done now or next time. I was so thankful they could adjust the schedule and fit me in, otherwise I would have to come back the next day. More

Had my vehicle serviced here recently and the service department was great! Overall a great experience! department was great! Overall a great experience! More

We had great interaction with the service department, giving us feelings of confidence and peace. giving us feelings of confidence and peace. More

I have bought multiple cars from this dealer. Today I went for service, nothing major, oil change tires rotated and a small problem with a gasket on the sunroof. Curtis, my service rep, was excel Today I went for service, nothing major, oil change tires rotated and a small problem with a gasket on the sunroof. Curtis, my service rep, was excellent and knowledgable. My car was accurately diagnosed and a new part will be here shortly. I highly recommend this dealership! More

Devin & Jarrett were helpful & timely with all my needs. Will be back for sure & will specifically request one of them ! Will be back for sure & will specifically request one of them ! More

I was impressed with the quality of service and professionalism when I brought my 2014 Camry SE for the Quadruple oil change in March. I was greeted today by Marcus when to took my car in for regu professionalism when I brought my 2014 Camry SE for the Quadruple oil change in March. I was greeted today by Marcus when to took my car in for regular maintenance. No problem using a coupon from another dealer for some savings, no pressure when I declined other services and my car was ready for pick-up in two hours! Excellent customer service! More