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Imperial Toyota - Service Center

Milford, MA

4.9
376 Reviews

376 Reviews of Imperial Toyota - Service Center

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November 09, 2023

Devin Sullivan is a resourceful advisor & makes sure you’re well taken care of. Excellent service ! More

by Astral_Rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Rodriguez
November 07, 2023

Gene is always friendly, professional and happy to help with any questions I had. Time frame for sticker and tire rotation was over 2hrs which I found unusual as the service I have had in past is usually More

by l.bunnell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very easy to work with and did a great job communicating. Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you More

by Meghanlacoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Great experience with this dealer Jarrett was very helpful and explained everything very well. Mike More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

I worked with Jarett Viens and I am so pressed with his professionalism and knowledge. He provided details and was so honest with what I needed now vs what I will need later. The best thing, he jumped righ More

by GreatTruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Great service and good service people. Gene Desroches was very helpful. Service was done in adequate time More

by jamiemarie179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Excellent customer service from the telephone call to make appointment to check in and checking out. Everything explained. More

by rmbrown226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Thank you to Jarett is Service. I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having m More

by Lady D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Went in to utilize my free oil change (received a voucher in mail) and to have my tires rotated! Was in and out within 40 minutes. More

by FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I brought my Rav 4 in for service as I was having an issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and More

by LScott3368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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